Business Head Partnerships - UAE (Remote)

Business Head Partnerships - UAE

Position Title: Head of Global Partnerships
Location: Mumbai
Reporting To: Founder/Co-Founder
Employment Type: Full-Time

About the Role

DoubleTick.io is a leading WhatsApp CX platform serving over 10,000+ global businesses. With a dynamic team of 120+ professionals based in Mumbai, our mission is to empower businesses to harness the potential of business messaging as a powerful channel for growth, enabling customer relationships at scale.

We are seeking a dynamic and experienced Head of Global Partnerships to lead and scale our partnership ecosystem globally. The ideal candidate will play a critical role in identifying, establishing, and nurturing strategic alliances that drive business growth, expand market reach, and deliver exceptional value to our customers. This is a leadership position requiring a strong mix of strategic thinking, operational excellence, and relationship management skills.

Key Responsibilities

• Strategic Partnership Development:
  • Identify, evaluate, and prioritize strategic partnership opportunities to support business objectives.
  • Develop a global partnerships strategy aligned with the company’s vision, goals, and market opportunities.
• Partnership Management:
  • Build, nurture, and maintain relationships with key partners, including technology providers, resellers, affiliates, and other ecosystem players.
  • Drive joint business planning, goal-setting, and performance reviews with partners to ensure alignment and mutual success.
• Market Expansion:
  • Work cross-functionally with sales, marketing, and product teams to launch partnerships in new and existing markets.
  • Negotiate and execute agreements to optimize revenue opportunities and operational efficiencies.
• Leadership and Team Building:
  • Lead and mentor a global partnerships team, fostering a culture of accountability, innovation, and collaboration.
  • Set clear objectives, track KPIs, and ensure the team delivers against strategic partnership goals.
• Revenue and Growth Impact:
  • Drive measurable business outcomes, including revenue growth, customer acquisition, and market penetration through partnerships.
  • Identify co-marketing opportunities and joint product development initiatives.
• Market Insights and Trends:
  • Stay ahead of industry trends, competitors, and market dynamics to inform partnership strategies.
  • Represent the company at key industry events, forums, and partner meetings.

Key Qualifications

• Proven experience (10+ years) in strategic partnerships, business development, or alliances in relevant industries, e.g., SaaS, technology, consumer products, etc.
• Strong track record of building and scaling global partnerships with demonstrable revenue impact.
• Exceptional negotiation, influencing, and relationship management skills.
• Deep understanding of partnership models, go-to-market strategies, and joint value propositions.
• Experience working across diverse markets and cultures, with a global mindset.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent leadership and team management abilities.
• MBA or equivalent advanced degree is preferred but not mandatory.

What We Offer

• Competitive compensation package with performance-based incentives.
• Opportunity to work in a fast-growing company with a global footprint.
• Leadership role with significant impact on the company’s growth trajectory.
• Collaborative and inclusive work environment.