Business Director (initial 12 month FTC)

Indicia Worldwide; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading global data and technology-led marketing agency seeks a Business Director for an initial 12-month contract in Dubai. The ideal candidate will have extensive experience in account management, with a strong focus on digital marketing channels to enhance client relationships and drive growth. You'll collaborate closely with stakeholder teams, ensuring financial profitability and operational excellence while engaging with diverse clients in a dynamic regional market.

Qualifications

• Significant background in Account Management with leadership experience.
• High exposure to multisector and international environments.
• Fluency in English and Arabic.

Responsibilities

• Contribute to strategic direction and growth of propositions.
• Lead client relationships across brands and markets.
• Ensure financial management and profitability of accounts.

Skills

Account Management

Digital Marketing

CRO

SEO

eCRM

Digital Analytics

Tools

Adobe Commerce/Magento

Adobe Target

Adobe Experience Manager

Job description

Business Director (initial 12 month FTC)

Join to apply for the Business Director (initial 12 month FTC) role at Indicia Worldwide.

Who are we?

Nice to meet you, we’re Indicia Worldwide. We are a global data and technology-led marketing agency working with some of the world’s biggest brands.

We see ROI where others don't. We are the only agency that combines creative, data, and technology talent with production and procurement expertise to improve marketing performance and efficiencies. We realize ROI for our clients by enabling them to deliver more engaging, cost-effective, and sustainable customer experiences.

Indicia Worldwide is the product of three successful businesses, brought together by our parent company Konica Minolta in 2017. The vision was, and is, to create new value across the remit of marketing for our clients.

What you’ll do :

We are looking for a driven Business Director to build and lead a team in our UAE location servicing a dedicated local market client (Japan Tobacco International).

You will work alongside our Client Partner, digital SMEs, and their delivery team for a range of digital and marketing services including: CRO, SEO, eCRM.

• Contribute to the strategic direction and growth of propositions.
• Lead in establishing and nurturing strategic client relationships across all their brands and markets.
• Ensure sound financial management and profitability of the assigned account.
• Ensure reliability of the forecasting process, taking full ownership of the financial process and promoting accountability within the team.
• Support the Client Partner and Chief Client Officer in the yearly budgeting process.
• Be accountable for your team's accuracy, quality, timeliness, and profitability of multiple campaigns.
• Identify opportunities for growth.

What you'll bring :

• Significant background in Account Management, ideally with Group Account / Associate Director experience, and/or leadership of Account Management teams in an agency environment.
• High exposure to multisector and international environments, with ability to liaise effectively with stakeholders of diverse cultures and backgrounds.
• Impeccable knowledge of digital marketing and key digital channels such as CRO, SEO, eCRM, Adobe Commerce/Magento, Adobe Target, Adobe Experience Manager, and digital content.
• Good knowledge of digital analytics and associated tools.
• Understanding of ecommerce and online retail challenges.
• Full understanding of the end-to-end digital marketing process from client requirements to cross-channel delivery.
• Fluency in English and Arabic.
• Foundational knowledge of concepts like statistics, machine learning, databases, APIs.
• Experience in regulated industries like FMCG or Tobacco is preferred.

The softer skills that will help you thrive :

• Collaborative mindset — able to work with varied teams.
• Strong coaching skills.
• Confidence in giving constructive feedback.
• High attention to detail and accuracy.

Role Requirements :

The Business Director will spend significant time on client interactions, mostly face-to-face, with travel expected within the region and possibly internationally for internal meetings.

We are an equal opportunities employer and will make reasonable adjustments for candidates' needs. Please notify us of any requirements during your interview process.

Seniority level : Director

Employment type : Contract

Job function : Business Development and Sales, Advertising Services