Business Development Officer- SME - Sales

Mashreq Bank; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in the United Arab Emirates seeks a motivated professional to join its business banking team. The role involves prospecting for new accounts, selling banking products, and maintaining customer relationships to achieve sales targets. The ideal candidate will ensure compliance with KYC guidelines while conducting marketing activities. Strong interpersonal skills and the ability to meet sales targets are essential for success in this role.

Responsibilities

• Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.
• Present and sell all business banking products & services to potential customers.
• Achieve monthly sales targets in the financial year.
• Develop relationships with customers to enhance cross-sell opportunities.
• Adhere to KYC & AML policy.

Job description

Key Performance Indicators (KPI)

• Sourcing new to business banking current accounts

• Ensuring the account is funded as per expectations defined in KPI

• Generate Fee income for the bank including:

  • Foreign Exchange
  • Trade
  • Bancassurance
  • Deposits

Responsibilities

• Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.

• Present and sell all business banking products & services to potential customers in an ethical structured & professional manner.

• Achieve monthly sales targets in the financial year.

• Maintaining and developing relationships with customers to enhance the cross-sell opportunities.

• Adhere to Bank's KYC & AML policy.

• Ensure that the KYC guidelines are adhered while onboarding the business banking customers.

• Conducting micro marketing activities that include participation in various Business Banking events and other direct marketing activities.

• Handling objections with a view to increase take-up rates.

• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.

• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.