The purpose is to monitor and oversee the business process outsourcing Sales operation. The person responsible will be developing and driving sales for assigned outsource companies onboarded by EI. Further, he will be responsible for directing and coordinating sales activities with the Outsource Direct Sales Force, including the development of sales strategies and communication. The position will report directly to the Senior Vice President & Head of Sales.
Job Responsibilities:
- Work closely and effectively with partner companies and management during the entire sales cycle to ensure increased revenue.
- Evaluate outsource companies’ performance and personal development on an ongoing basis.
- Organize regular outsource performance review meetings to ensure the success of every engagement.
- Achieve quarterly & annual sales gross margin targets and ensure meeting or exceeding established expectations.
- Review and provide regular sales reports and market feedback to management to facilitate decision-making and improve the quality, performance, and competitiveness of the bank’s products and services through outsourced channels.
- Create and execute a business development strategy to improve and generate business from EI’s outsource companies.
- Develop strong relationships with strategic new companies at a senior level to foster positive perceptions of EI as a strategic partner.
- Reduce incidents of fraud, forgery & misrepresentation in sales.
- Ensure compliance with internal control procedures by examining records, practices, and documentation.
- Collaborate with other departments to address production issues promptly.
- Develop awareness about policies, pricing, and product changes among outsource sales staff through continuous training and coaching.
Job Skills & Qualifications:
- Bachelor’s degree graduate.
- At least 2 to 4 years of relevant field experience.
What We Offer:
- Competitive salary package.
- Strong emphasis on work-life balance and wellbeing across the bank.
- World-class Learning & Development platform and career growth opportunities.
- Generous annual leave entitlement and private healthcare.
- Preferential banking facilities for employees.