Business Development Manager Injaz - DST

Mashreq Corporate & Investment Banking Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading banking institution in Dubai seeks an experienced sales professional to promote personal banking products. The role focuses on achieving sales targets, managing client relationships, and ensuring compliance with banking standards. Candidates must possess strong communication skills and a commitment to maintaining high service delivery standards.

Qualifications

• Graduate any discipline with 3+ years banking sales experience.
• Strong verbal and written communication skills.
• Knowledge of retail banking products and policies.

Responsibilities

• Achieve monthly sales targets for personal banking products.
• Maintain relationships with existing clients and prospect new ones.
• Ensure compliance with bank policies regarding KYC, AML, and customer service standards.

Skills

Sales

Relationship Management

Communication

KYC Compliance

Problem Solving

Education

Graduate in any discipline

Job description

Sell entire range of Personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

• Achieve monthly sales targets in the financial year.
• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• Maintain and develop relationships with existing customers & companies to enhance cross-sell opportunities.
• Relationship manage a portfolio of approved companies by developing key contacts and relationships.
• Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
• Handling objections with a view to getting the customer to buy or company to transfer payroll.
• Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• Ensure strict compliance with the Bank s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
• Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.
• Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank.
• Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.
• Sales profile that require confidence, persistence and good verbal/written Skills
• Knowledge of products, service policies and processes of Retail Banking.
• Graduate any discipline with 3 years+ banking sales experience

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