Business Development Manager | Blue Rewards | Corporate Services

Business Development Manager | Blue Rewards | Corporate Services

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The primary purpose of this role is to increase the sales of gift cards, acquire fresh business from aggregators, loyalty firms, corporate/ B2B clients and manage key accounts. An ideal candidate needs to have rich, solid experience in the fields of gift card sales, client management as well a strong foundation in gift card operations. Attain optimum business from reputed companies/banks, Govt./Semi Govt organizations and sustain those relationships in the long term.

What you will do:

1. Strong understanding of API integrations to propel distribution channels of gift card sales (marketplace, points exchange, redemptions etc.)
2. Building relationships with business clients and managing negotiations of ad-hoc orders, sales contracts, operations, complaints and timely payout to B2B distributor/resellers.
3. Tie-up with leading financial institutes and/or Loyalty program managers of reputed companies for Redemption Programs against Blue Rewards Gift Cards.
4. Oversee the end-to-end fulfillment process of all products and work in coordination with the Blue Reward Operations, Marketing, Data and Finance teams.
5. Report any delays in order fulfilment to your line manager and fix issues to safeguard commitments and reputation.
6. Generate referrals from other Blue Rewards products and act on any leads provided with an earnest effort towards business optimization and revenue generation.

Required Skills to be successful:

1. Proven experience in the gift card and payment industry.
2. Strong track record of building and managing partnerships with government and semi-government entities.
3. In-depth understanding of loyalty programs and customer engagement strategies.
4. Excellent stakeholder management and relationship-building skills.
5. Solid knowledge of market dynamics and regulatory frameworks, including Central Bank regulations.
6. Experience in managing and operating retail and commercial malls.

About the Team:

You will be reporting to the Head of Gift Programs.

What equips you for the role:

1. Min. 5 years’ experience in Gift Cards- Corporate Sales, Business Development and Key Account Management.
2. Comply and strictly adhere to KYC and KYB guidelines as outlined by Blue Rewards/Central Bank guidelines.
3. Withstand surprise check of files or documents to ensure non-compliance and adherence to audit guidelines of Blue Rewards.
4. Attend periodic training to keep abreast of products and policies.
5. Well versed in business development with market exposure in the gift card industry.
6. Self-starter, results oriented, strong ethics.
7. Time management and organization skills.
8. Ability to work under pressure with changing business goals.
9. Excellent communication and presentation skills.
10. Ability to work independently and with challenging targets.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.