Business Development Executive | Dubai, UAE

Business Development Executive

Description

The individual will spearhead the sales of the bank's merchant acquiring products and solutions, with a focus on maximizing profitability. This role requires a deep understanding of POS and Ecommerce domains to deliver tailored solutions to merchants, from initial sales through to payment implementation.

What You'll Do

• Develop and execute strategies to achieve predetermined volume and revenue targets for the merchant acquiring business.
• Identify potential clients and onboard at least 25 new businesses, achieving a monthly rental of 50k.
• Monitor merchant transactions and volumes, creating effective retention strategies to minimize attrition and address merchant dormancy.
• Collaborate closely with the SME business team for lead generation and deal closure.
• Proactively generate and close independent leads from references.
• Ensure all documentation received from merchants meets the bank's requirements and that agreements are properly signed and stamped.
• Provide high-quality service to all merchants regarding their merchant/gateway services.
• Adhere to prescribed processes for all merchant-related activities, including ecommerce setup, activation, and integration. Update merchant information promptly and handle/process acquirer chargebacks.
• Collect adequate documentation in line with KYC policies during new merchant sign-ups to ensure regulatory compliance.
• Maintain a working knowledge of the merchant acquiring business and the implementation of all payment solutions offered by the company.
• Uphold high standards of confidentiality to protect commercially sensitive information.

• University degree or equivalent qualification.
• At least 2 years of relevant experience.
• Excellent English communication skills (both spoken and written). Knowledge of Arabic is a significant advantage.
• Strong negotiating capabilities.
• Comprehensive understanding of the card acquiring business, including modern digital POS channels.
• Highly driven and capable of performing under pressure.
• Exceptional relationship-building abilities.