Business Development Executive

Stanley Black & Decker; Dubai; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the power tools industry is seeking a dynamic professional to drive demand and enhance customer interactions through effective solutions. The role involves market research, brand promotion, and achieving sales objectives while collaborating with internal teams. Ideal candidates will have strong relationship-building, analytical skills, and a customer-centric approach.

Qualifications

• Demonstrated ability to build relationships and manage key accounts effectively.
• Strong analytical capabilities in market research and customer engagement.
• Proven competency in achieving sales targets and executing marketing campaigns.

Responsibilities

• Create demand for professional power tools accessories.
• Conduct market research and communicate product feedback.
• Achieve new customer acquisition and sell-out targets.

Skills

Relationship building

Team working

Customer Focus

Analytical skills

Commercial Acumen

Communication & Presentation

Job description

• To create a demand for Professional power tools accessories by providing effective solutions to customers (end-users).
• Range expansion at key accounts (end-users) and ensure enquiries generated are converted into orders by working with sales teams and distribution.
• To conduct market research on new products and communicate the voice of the customer back to Marketing/ product management teams.
• To increase brand share with the customer (end-user).

CRITICAL INCIDENTS

• Customer (end-user) planning regular visits, build relationship and confidence with the end-user.
• Identify needs of the end-user, propose and expedite the solution.
• Continuously update product knowledge and build competence in proposing effective solutions via demonstrations for end-user applications highlighting features benefits and advantages.
• Ensure the marketing objectives are met by focusing on categories that increase brand share.
• New product launches to the end-user.
• Liaise with sales teams and dealers to ensure quotations and orders are expedited efficiently.

ACCOUNTABILITY

• Achieve annual sell-out targets based on focus categories for the target market.
• Achieve New product sell-out targets.
• Achieve new customer acquisition targets.
• Communicate & Implement marketing campaigns to the end-user.
• Key account (end-user) reports in the prescribed formats for review with managers.
• Support Marketing events such as dealer/ end-user meets and road shows.

RELATIONSHIPS - INTERNAL

• Sales Manager - all levels
• Training Manager
• Marketing Teams
• Service Manager - all levels
• Costumer service

KEY RESULT AREAS

• To create a demand for Professional power tools accessories by providing effective solutions to customers (end-users).
• Range expansion at key accounts (end-users) and ensure enquiries generated are converted into orders by working with sales teams and distribution.
• To conduct market research on new products and communicate the voice of the customer back to Marketing/ product management teams.
• To increase brand share with the customer (end-user).

CRITICAL INCIDENTS

• Customer (end-user) planning regular visits, build relationship and confidence with the end-user.
• Identify needs of the end-user, propose and expedite the solution.
• Continuously update product knowledge and build competence in proposing effective solutions via demonstrations for end-user applications highlighting features benefits and advantages.
• Ensure the marketing objectives are met by focusing on categories that increase brand share.
• New product launches to the end-user.
• Liaise with sales teams and dealers to ensure quotations and orders are expedited efficiently.

ACCOUNTABILITY

• Achieve annual sell-out targets based on focus categories for the target market.
• Achieve New product sell-out targets.
• Achieve new customer acquisition targets.
• Communicate & Implement marketing campaigns to the end-user.
• Key account (end-user) reports in the prescribed formats for review with managers.
• Support Marketing events such as dealer/ end-user meets and road shows.

RELATIONSHIPS - INTERNAL

• Sales Manager - all levels
• Training Manager
• Marketing Teams
• Service Manager - all levels
• Costumer service

RELATIONSHIPS - EXTERNAL

• Key accounts (end-users) - all levels (decision makers, Influencers...)
• Dealers/Distributors
• Service Agents

COMPETENCIES

• Relationship building
• Team working
• Customer Focus
• Analytical skills
• Commercial Acumen
• Communication & Presentation

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