Business Coordinator- Central & West Africa Region

Abbott; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Abbott is seeking a Business Coordinator based in Dubai to support sales strategy in French West Africa. The role involves coordinating between teams, managing sales data, and ensuring compliance with internal processes. Ideal candidates will have at least 3 years of sales experience and fluency in both English and French.

Qualifications

• Minimum of 3 years’ experience as a senior sales assistant.
• English and French written and spoken is mandatory.
• Proficiency in Microsoft Suite.

Responsibilities

• Drive weekly regional reviews on business performance.
• Manage Sales Funnel: support Country Managers in updating pipeline.
• Assist with documentation for Tenders and RFQ requirements.

Skills

Attention to detail

Data handling

Problem-solving

Interpersonal skills

Time management

Business skills

Tools

Microsoft Suite

Job description

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

This position works out of our UAE location in the Abbott Rapid Diagnostics – Infectious Diseases.

This is a fixed-term contract role for 12 months.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry-leading technologies.

The business coordinator will support the Regional General Manager, Regional Heads of Sales, and Country Managers in French West Africa in all aspects related to developing sales strategies and campaigns. Acting as the first point of contact for Africa and International team members, as well as for new business leads and product inquiries. Contributing to various business functions including marketing, regulatory compliance, legal, OEC, finance, and data analysis. Ensuring the sales team meets its targets through efficient coordination and support.

What You'll Do :

• Drive weekly regional reviews with RD’s and CM’s on Covid Business, New Business and Focus product Business.
• Lead weekly pipeline reporting, review, and management with French West Africa commercial team (Sales, marketing, market access).
• Update French West Africa Sales Outlook file on a weekly basis ensuring all pipeline queries are updated and orders received are captured.
• Deep dive into sales opportunities and assist team to overcome internal barriers to success. Ensuring PO’s are in to meet quarterly targets.
• Work with all internal stakeholders to find a common working platform and drive assistance to the sales team to deliver the numbers.
• Support in administrative duties for commercial leaders in French West Africa region.
• Organize regional Demand file with Regional Sales Managers to prepare the monthly forecast file using input from SFDC, the business pipeline tracker, and the Country Managers' feedback.
• Manage Sales Funnel: support Country Managers in updating and tracking business order pipeline weekly, providing timely updates on sales performance and order fulfillment.
• Follow up with customer service and supply chain teams to track the execution of all critical steps in order fulfillment.
• Project Management, e.g., New Product Introduction, collecting country data and sales potentials, mapping closure, and working with marketing, medical affairs, regulatory, and commercial teams to close sales.
• Ensure daily and weekly reporting submission to Sales Leads on specific sales projects.
• Ensure the sales team follows internal processes for POR creation, vendor, and event management.
• Ensure team compliance with OEC approval processes for meetings, events, and conferences.
• Assist in processing FOC samples for evaluation, validation, or registration within the region.
• Support the CMS with documentation for Tenders and RFQ requirements, and submit Tender applications when required.
• Follow up with sales team on forecast review and alignment.
• Follow up on orders and alignment with finance team.
• Ensure timely data uploads and validation on Sales Force.COM by country managers.
• Assist sales team to ensure all distribution partners have updated contracts and are kept informed.
• Review Distributor service fee schedules and provide process guidelines to close outstanding service fees.
• Log and follow up on sales leads for specific projects.

Required Qualifications :

• Minimum of 3 years’ experience as a senior sales assistant.
• English and French written and spoken is mandatory.
• Attention to detail and data handling skills.
• Problem-solving skills, interpersonal skills, business skills, and time management.
• Proficiency in Microsoft Suite.
• Integrity : Reflect acceptable levels of moral values and business ethics.
• Customer focus : Willingness to respond to internal and external customer needs.
• Results driven : Strive for excellence and work effectively under pressure.
• Assertiveness : Guide team performance without hostility.
• Business Acumen : Ability to identify business opportunities and manage commercial risks.