Business Banking Onboarding QA Analyst

Sundus; United Arab Emirates; On-site; AED 100,000 - 145,000; Full time

Job summary

Sundus in Abu Dhabi is seeking a Business Banking Onboarding QA Analyst to validate end-to-end digital onboarding journeys, ensuring smooth account openings, KYC/AML compliance, and efficient document verification.

You will design scenarios, execute SIT/UAT and API tests, and coordinate defect tracking across onboarding platforms, CRM, and OCR/AI tools. This contract role focuses on robust testing of regulatory and operational workflows.

Qualifications

• Experience testing end-to-end onboarding journeys in banking.
• Knowledge of KYC/AML regulations and customer due diligence.
• Experience with API testing and integration validation.

Responsibilities

• Create onboarding test scenarios and detailed test cases.
• Validate end-to-end customer onboarding and account opening journeys.
• Test KYC/AML, document verification and risk assessment workflows.
• Verify data extraction, document uploads and OCR/AI integrations.
• Perform SIT, UAT, regression and API testing across platforms.
• Identify and track defects to resolution.

Skills

End-to-end testing

KYC/AML knowledge

API testing

Defect tracking

Tools

JIRA

Postman

API testing tools

Job description

Job Title: Business Banking Onboarding QA Analyst

Job Code: 6753

Location: Abu Dhabi, UAE

Contract Duration: 12 Months

Role Purpose

Responsible for testing end-to-end digital business onboarding journeys, ensuring seamless account opening, KYC, AML, screening, document verification, and operational workflows.

Key Responsibilities

• Create onboarding test scenarios and detailed test cases.
• Validate end-to-end customer onboarding and account-opening journeys.
• Test trade license verification, DCRA, customer screening, and document collection processes.
• Validate document uploads, data extraction, and AI/OCR solutions.
• Verify KYC, AML, customer due diligence, and risk assessment results.
• Test customer registration, entity classification, and CB Code mapping.
• Validate approval workflows and operational processes, including Return-to-Customer (RTC) scenarios.
• Perform functional, System Integration Testing (SIT), User Acceptance Testing (UAT), regression, and API testing.
• Verify integrations between onboarding platforms, screening systems, CRM, document management, and OCR/AI solutions.
• Support deployment verification and post-deployment testing.
• Identify, document, track, and manage defects through resolution.

Required Banking Knowledge

• Business Banking and Corporate Onboarding.
• Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
• Customer Due Diligence (CDD) and risk assessment.
• Business entity types, including:
  • Sole Proprietorship
  • Limited Liability Company (LLC)
  • Branch of a Foreign Company
  • Corporate Entities
  • Partnerships
• Account opening, trade license verification, customer screening, and document verification.