Business Analyst - UAE

PixelChain; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading E-commerce company in Dubai is looking for a Business Analyst to analyze and document product requirements while collaborating with product managers and technical teams. With 5 years of experience in a tech or E-commerce company, you will enhance user experiences through data insights. The role offers competitive salary, hybrid working, and various perks including annual leave and family reunion flights.

Benefits

Competitive salary

Hybrid working & flexible hours

Annual leave up to 24 days/year

Home visit benefit: 2 flights/year

Qualifications

• 5 years of experience as a Business Analyst in tech/product or E-commerce.
• Strong understanding of E-commerce platforms and customer journeys.
• Excellent analytical and problem-solving skills.
• Proficient in writing clear documentation.
• Experience with Agile/Scrum environments is a plus.

Responsibilities

• Gather and document product requirements.
• Translate business needs into user stories and specifications.
• Work with engineering teams for implementation.
• Conduct market research and suggest product improvements.
• Analyze user behavior to evaluate product performance.

Skills

Business analysis

E-commerce expertise

Analytical skills

Documentation writing

Communication skills

SQL knowledge

Tools

Jira

Confluence

Figma

Google Analytics

Mixpanel

Job description

Location: Business Bay Dubai Employment: Full-time Industry: E-Commerce/Gaming

We are looking for a detail-oriented and business-savvy Business Analyst (BA) to join our E-commerce product this role you will act as the bridge between business stakeholders product managers and technical teams to deliver data-driven insights and shape impactful digital experiences for millions of users.

What Youll Be Doing

• Collaborate with product managers and business teams to gather analyze and document product requirements.
• Translate business needs into clear actionable user stories and functional specifications.
• Work closely with engineering teams to ensure proper understanding and implementation of product requirements.
• Conduct competitor and market research to identify trends and propose product improvements.
• Analyze user behavior and transaction data to evaluate product performance and suggest optimizations.
• Support the QA team during UAT (User Acceptance Testing) to ensure business requirements are met.
• Facilitate workshops sprint planning and backlog grooming sessions with cross-functional teams.
• Continuously improve documentation processes and internal workflows.

What Were Looking For

• 5 years of experience as a Business Analyst in a tech/product or E-commerce company.
• Strong understanding of E-commerce platforms online shopping workflows and customer journey optimization.
• Excellent analytical and problem-solving skills.
• Proficiency in writing clear and concise documentation (BRD PRD user flows etc.).
• Experience with tools such as Jira Confluence Figma or similar.
• Strong communication skills able to interface with both technical and non-technical stakeholders.
• Knowledge of SQL or analytics tools (e.g. Google Analytics Mixpanel) is a plus.
• Fluent in English (written and spoken).
• Nice to Have
  • Experience working in Agile/Scrum environments.
  • Background in UX research or product analytics.
  • Familiarity with marketplace platforms or multi-vendor E-commerce systems.

What Youll Get:

• Competitive & open salary range based on your true capability not just your title
• Hybrid working & flexible hours
• Annual leave up to 24 days/year
• Home visit benefit 2 flight tickets/year to reunite with your family
• Multinational team with members from 16 countries diverse yet supportive

Recruitment Process:

HR Interview

Take Home Assignment

Technical Interview

Background Check

Offer