Business Analyst - Payments | Abu Dhabi, UAE

ADIB - Abu Dhabi Islamic Bank; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading bank in the UAE is seeking a Business Analyst for its Payments team. The role involves bridging business operations and technology, managing projects, and improving payment processes. Ideal candidates will have strong knowledge of the payments landscape and excellent communication skills.

Qualifications

• Experience in digital payments and cheques.
• Understanding of cross-border and domestic payments.
• Knowledge of UAE Payment schemes is advantageous.

Responsibilities

• Partner with stakeholders to develop analysis and documentation.
• Prepare functional documents and perform impact analysis.
• Monitor project progress and recommend actions.

Skills

Strong knowledge of Payments domain

Good written and oral communication

Time Management

Problem solving

Job description

Business Analyst - Payments

ADIB - Abu Dhabi Islamic Bank Abu Dhabi, United Arab Emirates

Job Description

Role : Business Analyst - Payments
Location : Dubai - Jafza

Role Purpose:

To work as Business analyst function within Payment Operations team bridging Business/Ops and Technology. Primary duty is to own and execute business-as-usual and strategic projects in Payment's domain

Key Accountabilities of the role

• Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with operations, managerial and technology teams.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements; identifying areas for improvement and developing & implementing solutions.
• Prepare functional documents like Business requirements and Functional specification, User stories, process maps and SOP's
• Perform Functional Impact analysis.
• Prioritizing initiatives based on business needs and requirements.
• Performing / coordinate user acceptance testing.
• Design process flowcharts and construct workflow diagrams.
• Work alongside DevOps team for solution design & development
• Support Testing and review of Test scenarios and validate Test case in line with the business requirements & functional specifications
• Monitoring project progress by tracking activity; resolving problems; publishing progress reports and recommending actions
• Prepare MIS reports and identify process improvements within Payment Operations
• Recommend controls by identifying problems and suggest improved procedures.
• Maintain proper and organized records keeping the department share folder.

Specialist Skills / Technical Knowledge Required for this role:

• Strong knowledge of Payments domain - Digital payments and cheques
• Good understanding of Payments landscape, services, and integration touchpoints
• Well versed in cross-border payments and domestic payments
• Knowledge of UAE Payment schemes will be an added advantage
• Good written and oral communication
• Time Management
• Error free process and Problem solving
• Dedication for all assigned tasks with responsibility

Payments, settlements, DDS and standing order processing, SWIFT and other payment products

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