Business Analyst - Payments

IIBA (International Institute of Business Analysis); Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company in the payments sector is seeking a Business Analyst to join their Payment Operations team in Dubai. The role involves managing business-as-usual and strategic projects, developing documentation, and collaborating with multiple teams to enhance payment processes. Ideal candidates should possess strong knowledge in the payments domain and excellent problem-solving skills.

Qualifications

• Strong knowledge of Digital payments, cheques and the Payments landscape.
• Well versed in cross-border and domestic payments.
• Knowledge of UAE Payment schemes is advantageous.

Responsibilities

• Partner with stakeholders to develop analysis and documentation.
• Prepare functional documents like Business requirements and User stories.
• Monitor project progress and prepare MIS reports.

Skills

Strong knowledge of Payments domain

Problem solving

Time Management

Good written and oral communication

Job description

Job Description

Role : Business Analyst - Payments
Location : Dubai - Jafza

Role Purpose:

To work as Business analyst function within Payment Operations team bridging Business/Ops and Technology. Primary duty is to own and execute business-as-usual and strategic projects in Payment's domain

Key Accountabilities of the role

• Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with operations, managerial and technology teams.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements; identifying areas for improvement and developing & implementing solutions.
• Prepare functional documents like Business requirements and Functional specification, User stories, process maps and SOP's
• Perform Functional Impact analysis.
• Prioritizing initiatives based on business needs and requirements.
• Performing / coordinate user acceptance testing.
• Design process flowcharts and construct workflow diagrams.
• Work alongside DevOps team for solution design & development
• Support Testing and review of Test scenarios and validate Test case in line with the business requirements & functional specifications
• Monitoring project progress by tracking activity; resolving problems; publishing progress reports and recommending actions
• Prepare MIS reports and identify process improvements within Payment Operations
• Recommend controls by identifying problems and suggest improved procedures.
• Maintain proper and organized records keeping the department share folder.

Specialist Skills / Technical Knowledge Required for this role:

• Strong knowledge of Payments domain - Digital payments and cheques
• Good understanding of Payments landscape, services, and integration touchpoints
• Well versed in cross-border payments and domestic payments
• Knowledge of UAE Payment schemes will be an added advantage
• Good written and oral communication
• Time Management
• Error free process and Problem solving
• Dedication for all assigned tasks with responsibility

Payments, settlements, DDS and standing order processing, SWIFT and other payment products