Business Analyst

ITC Infotech; Dubai; On-site; AED 150,000 - 220,000; Full time

Job summary

A leading IT company is seeking a skilled Business Analyst with a strong background in aviation operations to join their team in Dubai. The successful candidate will play a key role in identifying system requirements and collaborating with various stakeholders to enhance flight operations. This role demands excellent analytical skills, effective communication abilities, and a deep understanding of aviation systems and processes.

Qualifications

• At least 5 years of experience as a Business Analyst, preferably in aviation.
• Understanding of flight and airport operations.
• Hands-on experience with aviation systems.

Responsibilities

• Gather and document requirements for flight operations systems.
• Analyse existing processes related to ULD tracking and improvement solutions.
• Collaborate with cross-functional teams for solution delivery.

Skills

Stakeholder Management

Documentation

Communication

Analytical Skills

Tools

Boeing e-Enablement

ULD Tracking Systems

Flight/Crew Management Tools

Job description

A skilled Business Analyst with a strong background in aviation operations and previous experience of contributing to a high-impact project. Candidate should have relevant domain knowledge in flight operations, airport operations, and exposure to aviation systems such as Boeing e-Enablement, ULD management systems, and other related systems.

The Business Analyst will play a key role in identifying the system requirements across different areas, documenting them and working with the project manager/business project team in putting up a plan for each of the key acitivities. The role requires end-to-end engagement, including requirement gathering, documentation, providing inputs to the project plan, providing inputs and documenting RFP, testing (where applicable), and stakeholder coordination.

Key Responsibilities:

Work closely with business stakeholders to gather, analyse, and document requirements for systems related to flight operations, aircraft onboarding, turnaround coordination, and ground handling.

Understand and support initiatives involving Boeing e-Enablement including aircraft IT provisioning, connectivity, and documentation flows.

Analyse existing processes related to ULD tracking, airport dispatch, and operations support to identify areas of improvement and propose effective system-based solutions.

Collaborate with cross-functional teams including IT, vendors, and operational leads to ensure seamless delivery of solutions.

Support UAT, create business cases

Additional Info:

Atleast 5 years of experience as a Business Analyst, preferably in the aviation or airline industry.

Understanding of flight operations, airport operations, and related regulatory and compliance frameworks.

Hands-on experience or working knowledge of systems like Boeing e-Enablement, ULD tracking systems, and flight/crew management tools.

Excellent communication, stakeholder management, and documentation skills.