Business Analyst

ENOC LUBRICANTS AND GREASE MANUFACTURING PLANT LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading manufacturing plant in Dubai seeks a Business Analyst to establish best practices and capture business requirements. The candidate will work on analyzing business needs, developing solutions, and managing project tasks while ensuring customer satisfaction. Ideal candidates have a Bachelor's degree, relevant certifications, and extensive experience in IT, especially in business analysis.

Qualifications

• 5+ years of IT experience with at least 2 years in business analysis.
• Bachelor's degree in a related field is essential.
• Certifications like CBAP, PRINCE II, or PMP are preferred.

Responsibilities

• Analyze business needs and conceptualize solutions to exceed customer expectations.
• Coordinate development activities and prioritize tasks effectively.
• Develop and execute test plans and track issues.

Skills

Communication

Analysis

Problem Solving

Education

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Bachelor's degree in Business

Professional certifications: CBAP, PRINCE II, PMP

Job description

ENOC LUBRICANTS AND GREASE MANUFACTURING PLANT LLC

Job Purpose

Accountable for establishing and implementing Business Analysis best practices to capture business requirements, analyze, model, and recommend solutions to meet business needs.

Principal Accountabilities

Operational

• Analyze business needs and conceptualize solutions to meet and exceed customer expectations.
• Maintain a customer-centric approach, achieve customer satisfaction, and uphold professionalism in all activities.
• Communicate effectively (verbally and written) with customers, implementation teams, and product vendors regarding all aspects of service delivery.
• Interact with business users to understand and analyze business processes, create requirements, and convert them into functional specifications.
• Coordinate development activities with the Application Development Manager.
• Collaborate with other GIT teams such as Infrastructure, Systems Development, and Application Support.
• Define test scenarios based on business processes.
• Develop and execute test plans, coordinate user testing, and identify issues.
• Track, report, and resolve issues promptly.
• Work with business units to identify required changes and communicate these to the development team.
• Prioritize multiple tasks effectively and coordinate resource availability according to project schedules.

Financial Management

• Analyze requirements and estimate the costs of implementing solutions.
• Provide cost input to the Integration and Smart Services Manager.

Additional Principal Accountabilities

Experience & Education

• Minimum Bachelor's degree in Computer Science, Engineering, Business, or equivalent.
• Preferred professional certifications: CBAP, PRINCE II, PMP, etc.
• 5+ years of Information Technology experience, with at least 2 years of relevant experience.

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