Business Analyst

Xpress Automation; Dubai; Hybrid; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Business Analyst to enhance their in-house software products. This role involves managing business requirements, conducting change impact analyses, and collaborating with stakeholders to ensure the product roadmap aligns with market needs. The ideal candidate will have a strong background in Agile methodologies, particularly Scrum, and will thrive in a multicultural, dynamic team environment. This is an exciting opportunity to drive innovation and improve digital workflows in a growing company. If you're passionate about technology and eager to make an impact, this position is perfect for you.

Qualifications

• 5+ years in a similar role with IT industry experience.
• Proficient in Agile methodologies, especially Scrum.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage business requirements and digital workflows for in-house software.
• Conduct change impact analysis and maintain product backlog.
• Engage with stakeholders to gather input and manage expectations.

Skills

Agile methodologies

Stakeholder management

Communication skills

Product backlog management

Change impact analysis

User story acceptance

Interpersonal skills

Education

Bachelor's degree in IT or related field

Tools

SaaS platforms

CRM systems

Digital products

Job description

Primary Responsibilities:

• Manage business requirements of new feature being implemented for inhouse software products with primary focus on Specification and Implementation of digital workflows and system integrations.
• Conducts usability level change impact analysis to assess the potential implications of change, functions and requirements desired by key stakeholders in system.
• Maintain and manage the requirements, assign priorities, and keep status track of requirements according to product roadmap.
• To develop, update and deliver presentations to clients highlighting product features and its technical capabilities.
• Identify patterns, trends and other relationships to determine ways to improve and/or resolve issues and resolve deadlocks and conflicts.
• Analyses the feasibility of requirements and develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
• Must have working knowledge in Agile practices and working experience with Scrum teams.
• Participate in Sprint Review meetings, discuss completed work, present the upcoming backlog, and plan the next sprint
• Manage and maintain product backlog, ensuring clarity, prioritization, and regular updates based on business value and market conditions
• Identify and manage dependencies between backlog items, teams, and external factors that may impact project progress
• Engage with stakeholders to gather input and feedback, and manage expectations regarding the product roadmap and delivery
• Collaborate with team to address any impediments hindering progress or meeting the DoD
• Accept user stories as 'done' by confirming they meet acceptance criteria and deliver expected business value
• Engage with stakeholders, provide progress updates, and gather feedback for future iterations
• Act as a bridge between Business/Customers and Technology.
• Experience in insurance industries would be plus.

Experience, Skills & Qualifications

• Should have at least 5 years previous experience in similar role, and 7-10 years of IT industry experience, insurance domain experience will be plus.
• Dedicated and highly skilled in driving the development and enhancement of applications.
• Excellent communication skills in English; Arabic will be plus.
• Showing excellent communication, collaboration, and stakeholder management skills.
• Proficient in Agile methodologies, particularly Scrum, with a strong grasp of the product development lifecycle.
• Able to prioritize and manage a product backlog based on business value and market needs
• Ready to join a multicultural, dynamic team and flexible to work onsite, hybrid, and client premises (if required).
• Excellent in interpersonal skills with forward thinking approach.
• Active listener and presentation skills.
• Expertise in Software platforms, SaaS, CRM, digital products, and strong background in SDLC.