Business Analyst

CreditNinja - KMD Partners, LLC; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in Dubai is seeking a skilled Business Analyst to enhance their software projects, particularly CRM systems. The ideal candidate will possess strong analytical skills and the ability to communicate effectively in both English and Arabic. Responsibilities include detailed analysis, stakeholder collaboration, and documentation preparation. The role requires 5–10 years of experience and offers a dynamic work environment with occasional client site visits.

Qualifications

• 5–10 years of experience in business analysis or related roles.
• Fluent in English and Arabic (verbal and written).

Responsibilities

• Conduct detailed analysis of complex software projects, especially CRM solutions.
• Collaborate with stakeholders to gather requirements.

Skills

Bilingual

Communication

Problem Solving

Critical Thinking

Tools

MS TFS

Jira

MS Office

Visio

Job description

Job Overview

We are looking for a skilled and experienced Business Analyst to join our team. The ideal candidate will have a strong background in analyzing large-scale software projects, especially CRM systems, and a proven ability to drive successful business outcomes. This role involves a mix of technical understanding, stakeholder communication, and hands-on analysis, delivered in both English and Arabic.

Key Responsibilities

• Conduct detailed analysis of complex software projects, especially CRM solutions
• Collaborate with stakeholders to gather requirements and translate them into actionable insights
• Prepare high-quality technical documentation and presentations in both Arabic and English
• Facilitate effective stakeholder engagement across various levels
• Support the software development lifecycle through continuous feedback and validation
• Work closely with internal teams and clients to address business challenges with creative and collaborative solutions

• 5–10 years of experience in business analysis or related roles
• Bilingual: Fluent in English and Arabic (verbal and written)
• Strong technical writing and documentation skills
• Proficiency in tools such as MS TFS, Jira, MS Office, and Visio
• Excellent presentation and communication abilities
• Strong critical thinking and problem-solving skills
• Proven experience working on large-scale software projects
• Ability to thrive in both office and client-site environments

Location: Primarily In-Office with occasional Client Site Visits
Work Mode: 30% travel required
Notice Period: Maximum 30 Days
Languages: English & Arabic (both mandatory)