Bulter (Villa Host)

Crew Life at Sea; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in Dubai seeks a Butler to deliver exceptional guest services, ensuring a personalized and memorable experience. The role requires establishing connections with guests, managing room preparation, coordinating dining services, and offering concierge support. Strong communication skills and attention to detail are essential for guest satisfaction and seamless service delivery.

Responsibilities

• Provide personalized guest services, anticipating their needs and preferences.
• Ensure that guest rooms are impeccably prepared and maintained.
• Coordinate dining experiences and assist with private dining arrangements.
• Act as a personal concierge, providing information about local attractions.
• Maintain communication with other departments to ensure seamless service.

Job description

Job Overview:As a Butler at Anantara Mina Al Arab Ras Al Khaimah Resort, you will be responsible for providing personalized and anticipatory services to our guests, ensuring an unparalleled luxury experience. Your role involves attending to the unique needs and preferences of each guest, creating a seamless and memorable stay.

Key Responsibilities:

• Personalized Guest Services:
  • Establish a personal connection with guests, understanding their preferences and anticipating their needs.
  • Provide a range of personalized services, including unpacking and packing assistance, arranging reservations, and coordinating special requests.
• Room Preparation:
  • Ensure that guest rooms are impeccably prepared and maintained according to the highest standards.
  • Oversee room amenities, ensuring they are customized based on guest preferences.
• Dining and Beverage Services:
  • Coordinate in-room dining experiences, including personalized menu recommendations and setup.
  • Assist with private dining arrangements and special celebrations.
• Act as a personal concierge, providing information about local attractions, events, and activities.
• Arrange transportation, tours, and any other services requested by the guest.
• Communication and Coordination:
  • Maintain open communication with other departments to ensure seamless service delivery.
  • Collaborate with housekeeping, kitchen, and front office to fulfill guest requests.
• Guest Relations:
  • Establish and maintain strong relationships with guests, ensuring their satisfaction throughout their stay.
  • Handle any guest concerns or issues with discretion and efficiency.
• Special Occasions:
  • Assist in planning and executing special events and celebrations for guests.
  • Coordinate with other departments to ensure the success of these events.