Broking Analyst

Marsh McLennan; Dubai; Hybrid; USD 40,000 - 60,000; Full time

Job summary

A leading global insurance broker seeks a motivated Associate Broker - Analyst to enhance middle office operations. This role involves supporting brokers, analyzing client data, and collaborating with various teams to improve operational efficiency. Candidates should have strong analytical skills and a Bachelor's degree, along with a passion for delivering exceptional client service.

Qualifications

• 0-2 years of experience in client relationship management or similar analytical role.
• Strong Excel skills and proficiency in PowerPoint and Word.
• Ability to work in fast-paced environments and reliability.

Responsibilities

• Support brokers and senior brokers, ensuring a positive client experience.
• Analyze client data and conduct claims analysis for internal services.
• Collaborate with cross-functional teams to align client needs with offerings.

Skills

Analytical skills

Problem-solving

Communication

Organization

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

Microsoft Office Suite

Job description

Company: Marsh

Description:

Are you ready to elevate your career? We are seeking a motivated and detail-oriented Associate Broker - Analyst to join our dynamic team! If you have a passion for analytics and a desire to support a thriving broking environment, this is your chance to make a significant impact. Join us as we enhance our middle office operations and deliver exceptional service to our clients!

We will count on you to:

1. Provide essential support to brokers and senior brokers, addressing inquiries and resolving issues promptly to ensure a positive client experience.
2. Analyze client data and feedback, conduct claims analysis, and deliver exceptional service to our internal retail office and cedants.
3. Prepare regular reports on billing sheets, endorsements, and other documentation to support the broking process.
4. Collaborate closely with brokers, senior brokers, and cross-functional teams including finance and operations to align client needs with company offerings and initiatives.
5. Identify and recommend process enhancements to improve middle office practices and increase operational efficiency.
6. Maintain accurate records of the broking process, endorsements, market submissions, and feedback during the renewal process to ensure continuity and accountability.
7. Stay informed about industry trends, competitor activities, and best practices in client relationship management to contribute to strategic planning.

What you need to have:

1. Bachelor's degree in Business Administration, Marketing, or a related field.
2. 0-2 years of experience in client relationship management, customer service, or a similar analytical role.
3. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
4. Excellent verbal and written communication skills, with a focus on building relationships and influencing stakeholders.
5. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), with strong Excel skills.
6. Ability to work independently and collaboratively in a fast-paced environment.
7. Strong organizational skills and attention to detail.
8. Reliability and punctuality.

What makes you stand out:

1. A proactive approach to problem-solving and a willingness to learn and develop further.
2. Strong interpersonal skills to effectively collaborate with team members and clients.
3. A commitment to delivering high-quality work and supporting the overall success of the broking team.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit our website or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law. We support hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one anchor day for full team in-person collaboration.

Required Experience:

IC