Brand Trainer

Majid Al Futtaim; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Brand Trainer to empower staff with essential product knowledge and brand messages. This role focuses on delivering high standards of customer service across all stores, contributing to sales growth and brand awareness. The ideal candidate will have a graduate degree and experience in training, along with skills in content creation and technology for learning. Join a vibrant team dedicated to creating memorable experiences and fostering a positive work environment, where your contributions will make a significant impact.

Benefits

Friendly work environment

Diverse and talented colleagues

Positive workplace culture

Qualifications

• Graduate degree in any discipline with a qualification in Training or HR.
• Minimum 2-3 years of relevant experience in training roles.

Responsibilities

• Support training needs analysis and develop relevant training plans.
• Create and adapt training content for diverse learning styles.
• Monitor training impact on performance and mentor participants.

Skills

Training Needs Analysis

Content Creation

Facilitation Skills

Mentoring

Technology for Learning

Education

Graduate Degree

Qualification in Training / Human Resources

Job description

JOB TITLE
Brand Trainer | MAF LifeStyle | Operations

ROLE SUMMARY
The key purpose of the Brand Trainer role is to empower staff with product knowledge, brand messages and the skills needed to deliver them, ensuring consistent high standards in all stores regarding customer service, brand and product knowledge, contributing to sales growth, brand awareness and staff engagement.

ROLE PROFILE

• Support Line Managers to conduct training needs analysis and define relevant training requirements based on team and individual needs.
• Create the brand and product training plan in line with brand standards covering all business unit needs.
• Develop training content as well as adapt training manuals received from Principals to suitable training materials catering to a mix of learning styles.
• Remain abreast of developments in the field of learning and facilitation skills and recommend suitable approaches that can be adapted to the organization.
• Monitor learning interventions for impact on enhanced performance ensuring the purpose of learning and expected change is clearly defined.
• Identify training needs clearly, keep a record and relate to on-going development of the individual and teams.
• Mentor the participants for cementing of knowledge to translate to business impact.

REQUIREMENTS

• Graduate degree in any discipline.
• Qualification in Training / Human Resources.
• Minimum 2-3 years of relevant experience.
• Evidence of content creation and use of technology for learning.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.