Brand Head Barista (Multi Branches)

Qazaq Restaurant LLC; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading multi-branch café is seeking a creative Beverage Leader to manage barista teams and develop innovative drink offerings. The role involves overseeing daily operations, ensuring high standards of quality and customer service while training staff and driving continuous improvements. The ideal candidate must possess at least 5 years of leadership experience in the UAE's F&B sector, with a strong knowledge of beverage trends.

Qualifications

• Minimum 5 years of leadership experience in a café or F&B operation within the UAE.
• Strong knowledge of coffee, juice, and modern beverage trends.
• Energetic, customer-focused, and passionate about delivering exceptional beverage experiences.

Responsibilities

• Lead, train, and motivate barista teams across multiple branches.
• Oversee daily operations, including scheduling and inventory control.
• Develop and introduce new beverage recipes and monitor performance across locations.

Skills

Leadership

Beverage Development

Menu Innovation

Customer Service

Team Management

Communication

Tools

POS Systems

Job description

Any

Vacancy

1 Vacancy

Job Description

Key Responsibilities:

• Lead, train, and motivate barista teams across multiple branches (20+ staff)
• Maintain high standards in beverage quality, hygiene, customer service, and presentation
• Develop and introduce new beverage recipes, including specialty coffees, juices, and signature drinks
• Oversee daily operations: team scheduling, workflow optimization, and inventory control
• Coordinate with kitchen and bakery teams to ensure smooth service flow
• Monitor performance across all assigned locations and implement continuous improvements
• Conduct regular training on product knowledge, customer interaction, and SOPs
• Handle customer feedback to ensure a consistent, high-quality guest experience
• Support the hiring, onboarding, and ongoing development of barista staff
• Manage cost controls, minimize waste, and enhance beverage station efficiency
• Collaborate with senior management on promotional plans, seasonal menus, and overall beverage strategy

Desired Candidate Profile

• Minimum 5 years of leadership experience in a café or F&B operation within the UAE
• Strong knowledge of coffee, juice, and modern beverage trends
• Skilled in drink development, menu innovation, and presentation
• Hands-on experience with cashiering operations and POS systems
• Excellent leadership, team management, and communication abilities
• Highly organized and capable of managing multiple locations effectively
• Energetic, customer-focused, and passionate about delivering exceptional beverage experiences

If you're a skilled and creative beverage leader ready to take ownership of a multi-branch café environment, we'd love to hear from you!

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