Branch Sales Executive - East Coast Area (Outsource Role) | Dubai, UAE

ADIB - Abu Dhabi Islamic Bank; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Branch Sales Executive to drive personal finance applications in the Dubai area. In this role, you'll be responsible for sourcing new business, maintaining strong relationships with clients, and ensuring compliance with banking regulations. The ideal candidate will have a solid understanding of UAE banking practices and a proven track record in sales. This is a fantastic opportunity to join a dynamic team and make a significant impact in the financial sector, where your contributions will help shape the future of banking services in the region.

Qualifications

• Strong sales skills and ability to source personal finance applications.
• Knowledge of UAE banking regulations and customer relationship management.

Responsibilities

• Source new personal finance and banking products to meet targets.
• Prepare daily sales reports and maintain customer relationships.
• Ensure compliance with banking regulations and policies.

Skills

Sales Skills

Customer Relationship Management

Knowledge of UAE Banking Practices

Computer Skills

Education

Bachelor's Degree

Tools

Daily Sales Report (DSR)

Job description

Branch Sales Executive - East Coast Area (Outsource Role)

Company: ADIB - Abu Dhabi Islamic Bank
Location: Dubai, United Arab Emirates
Posted: 14 days ago
Type: Permanent
Salary: Competitive

Role Purpose:
To source Personal Finance Applications from the local market, ensuring that sourcing of business adheres to ADIB's permitted policies and procedures.

Key Accountabilities of the Role

1. Main Responsibilities
   • To source New to Bank Personal Finance, Covered Cards, Auto & Takaful products to the specified target segment and achieve or exceed the assigned target.
   • To prepare & maintain DSR (Daily Sales Report) for all visited customers & company visits.
   • Create and maintain good relationships with all business entities/individuals where business is sourced.
   • To visit potential companies/institutions to finalize business deals within the targeted turnaround time based on ADIB policy & procedure and provide feedback to RSS.
   • Maintain full awareness of product knowledge and implement them at all times.
   • Deliver timely and prompt service to customers.
   • Adhere to stipulated office timing, follow secrecy norms, maintain data confidentiality & be presentable.
   • Submit DSR to the respective Branch Manager by end of day with complete details. Non-compliance will be escalated.
2. Regular / Occasional Responsibilities
   • Prepare and review Standard Credit Applications, ensuring all provided information is accurate and authenticity of critical documents prior to sending to PU for processing.
   • Ensure that all submitted applications are error-free and rectify any errors.
   • Follow the approval process and escalate delays to BM/OSM, if any.
   • Execute Murabaha contracts with customers representing ADIB and prepare the file as per the checklist, forwarding card allocation for issuance through coordinators within 24 hours of completing signing formalities.
   • Check finance disbursement and notify the BM/OSM in case of delay.
   • Maintain good rapport with inter-department/peers to ensure smooth business flow.
   • Participate in activities assigned by your BM/OSM/line manager during promotions.
   • Initiate cross-sell of other banking products on a best-efforts basis when required.
   • Escalate customer complaints to the supervisor level immediately, if any.

Specialist Skills / Technical Knowledge Required for this Role:

• Broad knowledge of ADIB's PF and other RBG products & services.
• Fair knowledge of service standards, sales skills, and computer skills.
• Good knowledge of UAE banking practices, regulations & risks.
• Thorough knowledge of all regulations issued by the Central Bank of UAE.
• General awareness of competitors in the local market.