Branch Coordinator

Azizi Developments; Sharjah Emirate; On-site; AED 42,000 - 66,000; Full time

Job summary

Azizi Developments in the UAE seeks a Branch Coordinator to oversee the Sharjah Florence Sales Office. You will manage facilities, supervise reception and support staff, and ensure premium hospitality for clients and VIP visitors in a fast-paced office environment.

The role covers F&B operations, guest services, and administrative reporting, with a focus on hygiene, service standards, and efficient coordination across teams. UAE experience is preferred.

Qualifications

• 3–5 years of experience in Facilities Management, F&B Operations, Hospitality, Office Administration, or Branch Operations.
• Experience supervising receptionists, hostesses, office boys, cleaners, housekeeping, or F&B service staff.
• Strong understanding of hospitality standards, hygiene, pantry operations and facility maintenance.

Responsibilities

• Oversee daily branch operations and ensure smooth functioning of the sales office.
• Maintain high standards of office cleanliness, hygiene, organization, and presentation.
• Coordinate maintenance, repairs, housekeeping, and facility-related services.
• Monitor office supplies, pantry stock, cleaning materials, and operational requirements.
• Liaise with vendors, contractors, and maintenance teams.
• Supervise receptionists, hostesses, office boys, cleaners, housekeeping staff, and other support personnel.
• Monitor attendance, punctuality, grooming, discipline, and daily performance.
• Prepare duty schedules, assign responsibilities, and ensure adequate staffing.
• Train and guide staff on customer service, hygiene, hospitality, and company standards.

Skills

Facilities Management

F&B Operations

Hospitality

Staff Supervision

Customer Service

MS Office

Education

Hospitality/Facilities/Business degree

Tools

MS Office

Job description

Azizi Developments is one of the UAE's leading private real estate developers, known for delivering high-quality residential and commercial developments. With a strong commitment to excellence, innovation, and customer satisfaction, Azizi continues to contribute to the UAE's evolving real estate landscape through its iconic projects and premium developments.

Role Overview

We are seeking a Branch Coordinator with experience in Facilities Management, Food & Beverage (F&B) Operations, Hospitality, and Staff Supervision to oversee the daily operations of our Azizi Florence Sales Office in Sharjah.

The ideal candidate will be responsible for managing office facilities, supervising receptionists, hostesses, office boys, cleaners, and other support staff, and ensuring excellent standards of hospitality, cleanliness, customer service, and operational efficiency.

Key Responsibilities

1. Office & Facilities Management

• Oversee daily branch operations and ensure smooth functioning of the sales office.
• Maintain high standards of office cleanliness, hygiene, organization, and presentation.
• Coordinate maintenance, repairs, housekeeping, and facility-related services.
• Monitor office supplies, pantry stock, cleaning materials, and operational requirements.
• Liaise with vendors, contractors, and maintenance teams.

2. Staff Supervision & Management

• Supervise receptionists, hostesses, office boys, cleaners, housekeeping staff, and other support personnel.
• Monitor attendance, punctuality, grooming, discipline, and daily performance.
• Prepare duty schedules, assign responsibilities, and ensure adequate staffing.
• Train and guide staff on customer service, hygiene, hospitality, and company standards.
• Handle daily operational issues and ensure smooth coordination between teams.

3. Food & Beverage (F&B) Operations

• Oversee pantry operations, refreshments, and hospitality services for clients, visitors, and management.
• Supervise staff responsible for serving beverages, snacks, and refreshments.
• Ensure proper food handling, hygiene, cleanliness, and service presentation.
• Monitor F&B inventory, stock levels, consumption, and replenishment.
• Coordinate catering arrangements for meetings, events, and VIP visits.
• Maintain high standards of F&B service and guest hospitality.

4. Reception & Guest Experience

• Ensure professional visitor handling and excellent customer service.
• Monitor receptionist and hostess performance.
• Ensure reception areas, meeting rooms, and client lounges are maintained to premium standards.
• Coordinate hospitality arrangements for VIP clients and management visits.
• Maintain a welcoming and professional sales-gallery environment.

5. Administration & Reporting

• Coordinate with HR, Administration, Facilities Management, and other departments.
• Maintain operational records, staff schedules, and inventory reports.
• Report maintenance issues, staffing concerns, and operational requirements to management.
• Ensure compliance with company policies, hygiene standards, and safety procedures.

Candidate Requirements

• Bachelor's degree or diploma in Hospitality Management, Facilities Management, Business Administration, or a related field.
• 3–5 years of experience in Facilities Management, F&B Operations, Hospitality, Office Administration, or Branch Operations.
• Previous experience supervising receptionists, hostesses, office boys, cleaners, housekeeping, or F&B service staff.
• Strong understanding of hospitality service standards, food hygiene, pantry operations, and facility maintenance.
• Experience in hotels, hospitality establishments, luxury sales galleries, corporate offices, or facilities management companies is preferred.
• Excellent leadership, communication, coordination, and problem-solving skills.
• Ability to independently supervise multiple support teams.
• Proficiency in MS Office.
• Professional appearance and strong attention to detail.
• UAE experience preferred.

Preferred Candidate Profile

A hands-on supervisor with a strong background in Facilities Management and F&B/Hospitality Operations, capable of independently managing support staff, office facilities, guest services, and overall branch operations while maintaining the premium service standards expected at Azizi Developments.