Bodyshop Supervisor

Ali & Sons; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive company seeks a Workshop Supervisor to enhance productivity and lead service operations. The ideal candidate will have extensive experience in workshop management, strong leadership abilities, and proficiency in automotive diagnostics. This role involves overseeing daily operations, managing team performance, and ensuring adherence to safety regulations while fostering staff development.

Qualifications

• Experience in workshop or bodyshop supervisory role within the automotive industry.
• In-depth knowledge of workshop operations and service processes.
• Familiarity with warranty processes and budgeting.

Responsibilities

• Maximize workshop productivity and manage daily service operations.
• Supervise warranty processing and train staff on service procedures.
• Handle field complaints and maintain workshop organization.

Skills

Leadership

Communication

Organizational skills

Tools

Automotive diagnostic tools

Reporting systems

Job description

• Maximize workshop productivity and ensure achievement of sales and CSI targets.
• Manage daily service operations on the workshop floor, including support to Service Advisors and Technicians.
• Monitor and report on employee productivity and efficiency.
• Assist in the preparation of the department s annual budget and workforce planning.
• Ensure adherence to Standard Operating Procedures (SOPs) and health & safety regulations.
• Supervise warranty processing and credit note tracking.
• Coordinate with Procurement and Stores to ensure parts and tools availability.
• Approve attendance records and support HR in recruitment when needed.
• Train and update staff on latest manufacturer techniques and service procedures.
• Handle field complaints, evaluate team performance, and maintain workshop organization and cleanliness.

Requirements:

• Proven experience in a workshop or bodyshop supervisory role within the automotive industry.
• Strong leadership, communication, and organizational skills.
• In-depth knowledge of workshop operations, team management, and service processes.
• Proficiency in automotive diagnostic tools and reporting systems.
• Familiarity with warranty processes and budgeting.

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