BMS Operator

Mandarin Oriental Hotel Group Limited; Abu Dhabi; On-site; AED 80,000 - 120,000; Full time

Benefits offered by this job

MOstay program

Health benefits

Retirement plans

Job summary

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a BMS Operator to join our Engineering Team. The role focuses on operating the Engineering Control Room, maintaining high standards, and supporting the technical team in a luxury hotel environment.

Based in Abu Dhabi, you will respond to emergencies, manage central monitoring, and liaise with multiple departments to ensure safety and operational excellence. Fluency in English and strong communication are essential.

Qualifications

• Fluent English and strong communication are essential.
• Experience with Building Management Systems or related control systems is advantageous.
• Ability to troubleshoot engineering issues using theory and practical knowledge.
• Experience with predictive maintenance and maintenance software is desirable.

Responsibilities

• Operate the central monitoring station and associated systems in the Engineering Department.
• Respond to 24-hour engineering emergency calls and coordinate response.
• Prepare and generate diagnostic reports to support the technical team.
• Monitor, operate, and control the Central Fire Alarm System.
• Record completed work orders and coordinate follow-up with field staff.
• Liaise with Fire Department, Gas, Electricity/Water Departments, Security, and building management during emergencies.
• Respond to system alarms and take prompt action to resolve issues.

Skills

English fluency

Communication skills

BMS knowledge

Maintenance planning

Tools

Maintenance software

Job description

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a BMS Operator to join our Engineering Team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Engineering Department, The BMS Operator is responsible for operating, maintaining Engineering Control Room in accordance with EPH standards, to achieve optimum product quality. The BMS Operator reports to the ELV/IT Systems Engineer.

As a BMS Operator, you will responsible for the following duties:

• Ensure the smooth and efficient operation of the central monitoring station and all associated systems.
• Manage and respond to 24-hour engineering emergency calls.
• Prepare and generate diagnostic reports from systems to support the technical team, in accordance with the Control Room Operators’ Procedure Manual.
• Monitor, operate, and control the Central Fire Alarm System.
• Record completed work orders in the database and coordinate follow-up with field staff.
• Liaise with the Fire Department, Gas, Electricity/Water Departments, Security, and building management personnel during emergencies.
• Respond to system alarm reports and take prompt, appropriate action to resolve issues.

As a BMS Operator, weexpectfrom you

• Previous experience in the same role in luxury property, resort experience is a plus
• Certification or training in Building Management Systems (BMS) or related control systems is an added advantage.
• Strong ability to resolve engineering issues using both theoretical and practical knowledge
• Proficient in predictive maintenance and the use of maintenance software applications
• Strong communication skills and fluency in English.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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