Billing Coordinator

XO; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established player in the business aviation sector is seeking a detail-oriented Billing Coordinator to manage the end-to-end billing process for a dedicated group of clients. This role involves processing invoices, collaborating with sales teams, and ensuring service excellence to high-net-worth individuals. The ideal candidate will thrive in a dynamic environment, showcasing strong analytical skills and attention to detail. Join a forward-thinking company that values innovation and client satisfaction, and contribute to delivering exceptional service in the aviation industry.

Qualifications

• Minimum 2 years’ experience in invoicing or billing functions.
• Experience with luxury brands or exposure to HNWI clients is preferred.
• Excellent verbal and written communication skills in English and Indian.

Responsibilities

• Process flight invoices accurately and issue monthly flight statements.
• Collaborate with sales team to review and approve non-standard invoices.
• Respond to member queries regarding invoices and resolve issues.

Skills

Invoicing

Billing Functions

Excel Skills

Client Communication

Analytical Skills

Attention to Detail

Experience with Luxury Brands

Self-Motivation

Tools

SAP Accounting Software

Job description

Vista integrates a unique portfolio of companies offering asset-free services to cover all key aspects of business aviation: guaranteed and On Demand global flight coverage; aircraft leasing and finance; and cutting-edge aviation technology.

Our global team of Billing Coordinators is responsible for managing the end-to-end billing process for a dedicated group of Program clients.

VistaJet's signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, allowing them to fly anytime, anywhere.

Your Responsibilities

Responsible for a group of assigned Vista Program members. The role requires processing flight invoices accurately in line with contracted rates and conditions, issuing monthly flight statements promptly, and liaising with clients on billing issues.

1. Review flight activity daily, produce accurate flight invoices aligned with individual contract terms, and report discrepancies between estimated and actual billing values.
2. Review, calculate, and adjust flight-specific additional costs on member invoices.
3. Collaborate with the Program sales team to review and approve non-standard invoices prior to dispatch.
4. Maintain and reconcile contract balances for cash and hours flown against flight hours, payments, and invoices.
5. Generate and send Flight Activity statements to designated members.
6. Respond to member queries regarding invoices and work with Sales to resolve issues.
7. Build and maintain relationships with members and their representatives, ensuring service excellence.
8. Attend internal and external meetings to discuss billing-related questions or issues as required.
9. Support the Accounts Receivable team in ensuring timely receipt of payments.
10. Create reports on flying activity and other statistics as required by Program members or business partners.

Perform any other tasks reasonably required by the Reporting Manager.

Required Skills, Qualifications, and Experience

1. Minimum 2 years’ experience in invoicing or billing functions.
2. Superior attention to detail, intermediate Excel skills, and experience in client-focused analytical commentary.
3. Experience with luxury brands or exposure to HNWI clients is highly beneficial and preferred.
4. Strong self-motivation and understanding of variable urgency levels.
5. Ability to work effectively in a high-pressure, dynamic, entrepreneurial environment, and willingness to engage as needed in a growing business.
6. Excellent verbal and written communication skills in English and Indian.
7. Experience with SAP accounting software is advantageous.