BI Account Manager

CLEARPEAKS; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A consulting firm is seeking an Account Manager in Abu Dhabi to nurture and expand client relationships. This role involves strategic account planning, identifying growth opportunities, and ensuring high client satisfaction. Ideal candidates will have a background in Data & analytics consulting, excellent interpersonal and negotiation skills, and a customer-first mindset.

Qualifications

• Proven experience as an Account Manager in a Data & analytics consulting or professional services company.
• Deep understanding of data analytics, data platforms, cloud architecture, and business intelligence tools.
• Demonstrated ability to develop and execute strategic account plans.

Responsibilities

• Serve as the main point of contact for a portfolio of key clients.
• Develop and execute strategic account plans aligned with customer needs and company objectives.
• Generate cross-sell and upsell opportunities to grow account revenue.

Skills

Strong interpersonal skills

Negotiation skills

Communication skills

Commercial acumen

Job description

synvert ClearPeaks is a specialist consulting firm delivering services and solutions in Everything Data Business Intelligence, Advanced Analytics, Big Data & Cloud, and Web & Mobile Applications. We are part of a strategic alliance with synvert, a group of six successful full-service Data & Analytics (D&A) consulting firms, with a clear goal to become one of EMEA s largest D&A consulting companies.

Our services are based on the latest market-leading enterprise technology platforms, and delivered by a dynamic team of expert consultants. Our strength lies in our ability to efficiently deliver customer insight and value, gained through our decades of experience with real-world challenges.

The Role

We are seeking a strategic and relationship-driven Account Manager to join our growing team. This role focuses on nurturing and expanding relationships with existing clients in EMEA region, ensuring consistent value delivery and long-term partnership success.

You will own account planning and execution, identifying growth opportunities, mitigating risks, and ensuring client satisfaction. This is an ideal role for someone with a strong customer focus and a track record of expanding business within an existing client base.

RESPONSIBILITIES

• Serve as the main point of contact for a portfolio of key clients
• Develop and execute strategic account plans aligned with customer needs and company objectives
• Generate cross-sell and upsell opportunities to grow account revenue
• Collaborate with internal teams (Delivery, Marketing, Operations) to ensure quality of service and maintain high levels of client satisfaction and retention
• Identify innovation and potential offerings and accelerators within your portfolio of customers
• Track and report on account performance metrics and identify potential risks and proactively implement mitigation strategies

REQUIREMENTS

• Proven experience as an Account Manager in a Data & analytics consulting or professional services company
• Deep understanding and preferably hands-on experience with data analytics, data platforms, cloud architecture, and business intelligence tools
• Demonstrated ability to develop and execute strategic account plans
• Strong interpersonal, negotiation, and communication skills
• Commercial acumen and ability to identify growth opportunities in large enterprises
• Customer-first mindset and results-driven approach

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