BF Service Expert Russian French Spanish Speaker - W Lounge

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking enthusiastic Guest Service Experts to create memorable dining experiences for guests. This role involves a hands-on approach to service, ensuring that every meal is accompanied by exceptional service. You'll be responsible for setting tables, communicating with the kitchen, and interacting with guests to ensure satisfaction. If you have a passion for hospitality and enjoy working in a dynamic environment, this opportunity is perfect for you. Join a team that values professionalism and teamwork, and be part of a culture that prioritizes guest satisfaction and quality service.

Qualifications

• High school diploma or equivalent is required.
• Less than 1 year of related work experience preferred.

Responsibilities

• Deliver a wide range of services to enhance guest dining experiences.
• Maintain cleanliness and professionalism in all interactions.

Skills

Customer Service

Communication

Teamwork

Attention to Detail

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.