BF Captain - Aether

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a dynamic role focused on delivering exceptional guest experiences. In this position, you will ensure that banquet rooms and dining areas are impeccably prepared and maintained, while also communicating effectively with chefs and guests to meet their needs. Your attention to detail and commitment to service excellence will be crucial in creating memorable experiences for all visitors. If you thrive in a fast-paced environment and enjoy working with a diverse team, this opportunity is perfect for you.

Qualifications

• At least 2 years of related work experience required.
• 1 year of supervisory experience preferred.

Responsibilities

• Ensure banquet rooms and restaurants are ready for service.
• Communicate service needs and maintain cleanliness of work areas.
• Develop positive working relationships and ensure guest satisfaction.

Skills

Customer Service

Communication

Teamwork

Attention to Detail

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.