Bellman (Russian speaker)

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A luxury hotel in Dubai is seeking an experienced Bellman/Doorman to greet guests warmly and assist with their luggage and transportation needs. The ideal candidate should have prior experience in a 5-star environment, strong customer service skills, and a professional attitude. Responsibilities include ensuring the lobby remains organized and delivering items to guest rooms. This is a customer-focused role requiring physical stamina.

Qualifications

• Previous experience as Bellman/Doorman in a 5-star hotel is preferred.
• Professional appearance and positive attitude.
• Ability to handle physical tasks (lifting luggage, standing for long hours).

Responsibilities

• Greet and welcome guests upon arrival with warmth.
• Assist with luggage handling, storage, and transportation.
• Escort guests to their rooms explaining hotel facilities.

Skills

Strong customer service skills

Communication skills

Fluent in English

Job description

Key Responsibilities

• Greet and welcome guests upon arrival with warmth and professionalism.

• Assist with luggage handling, storage, and transportation.

• Escort guests to their rooms and explain hotel facilities and services.

• Provide accurate information about the hotel, local attractions, and services.

• Ensure the lobby and entrance areas remain clean and organized.

• Coordinate with concierge and front office teams to assist guests promptly.

• Deliver packages, messages, or other items to guest rooms.

Requirements

• Previous experience as Bellman/Doorman in a 5-star hotel is preferred.

• Strong customer service and communication skills.

• Professional appearance and positive attitude.

• Ability to handle physical tasks (lifting luggage, standing for long hours).

• Fluent in English; additional languages are an advantage.