Bellman - InterContinental Abu Dhabi

InterContinental Hotels Group; Abu Dhabi; On-site; AED 25,000 - 60,000; Full time

Job summary

Join InterContinental Abu Dhabi as a Bellman and be the first smile our guests see. In this role, you will assist guests with luggage, provide directions, and ensure a welcoming presence that reflects our commitment to exceptional service. If you enjoy hospitality and want to work in an inclusive environment, we invite you to apply.

Benefits

Competitive salary

Impressive room discounts

Top-notch training programs

Qualifications

• Friendly and approachable personality with excellent communication skills.
• Physically fit and comfortable with lifting and standing for long periods.
• Valid UAE driver’s license is a plus.

Responsibilities

• Greet guests warmly and assist with their luggage.
• Escort guests to rooms and explain room features.
• Provide information about hotel facilities and nearby attractions.

Skills

Interpersonal Skills

Teamwork

Customer Service Mindset

Job description

Be the First Smile Our Guests See
At InterContinental Abu Dhabi, we believe that every memorable stay begins with a warm welcome. We are looking for a courteous, professional, and energetic Bellman to join our Front Office team. If you take pride in hospitality and enjoy making guests feel at home, we invite you to be part of our world-class service experience.

As a Bellman, you will be the first and last point of contact for guests arriving at or leaving the hotel. You’ll assist with luggage, provide directions, and offer a welcoming presence that reflects the luxury and professionalism of the InterContinental brand.

A little taste of your day-to-day:

Every day is different, but you’ll mostly do:

• Greet all guests warmly on arrival and provide assistance with their luggage.
• Escort guests to rooms, explain room features, and ensure their comfort.
• Handle luggage storage, retrieval, and delivery efficiently.
• Assist with valet parking coordination, taxi arrangements, and directions.
• Provide information about hotel facilities and nearby attractions.
• Support the Concierge and Front Office team with guest requests.
• Maintain the cleanliness and order of the lobby and entrance area.
• Ensure a smooth and positive arrival and departure experience for all guests.

What we need from you:

• Previous experience in a bellman, doorman, or guest services role is preferred.
• Friendly, approachable personality with excellent interpersonal skills.
• Well-groomed appearance and confident communication in English (Arabic is a plus).
• Physically fit and comfortable with lifting and standing for long periods.
• Strong sense of teamwork and guest service mindset.
• Willingness to work shifts, including weekends and public holidays.
• Valid UAE driver’s license is a plus

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the teamthe room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeingframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.