Bellman

Minor International; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a Bellman to ensure timely delivery of luggage and provide guests with a warm orientation to their rooms. Ideal candidates should have at least one year of experience in a hotel setting, excellent communication skills, and a strong customer service orientation. A proactive approach and ability to work in a fast-paced environment are essential.

Qualifications

• Fluency in English, foreign languages are an advantage.
• Minimum 1 year experience as a Bellman, preferably in a similar quality hotel.
• Friendly and outgoing behavior.

Responsibilities

• Deliver guests' luggage messages and other items.
• Orient guests to their room in a friendly manner.
• Maintain a professional presence in the lobby and provide exceptional service.

Skills

Excellent communication skills

Customer service focus

Ability to work under pressure

Team collaboration

Job description

What you will be doing:

• Timely delivery of guests luggage messages and any other items for delivery within the property
• Personalize guests orientation of their room in a professional friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand offering exceptional service to the guests
• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team

Qualifications:

Excellent communication skills. Fluency in English, foreign languages an advantage. Minimum 1 year experience as a Bellman, preferably in a similar quality hotel. A friendly and outgoing behaviour. Proactive, resourceful and able to work independently. Has strong decision making abilities

Remote Work: No

Employment Type: Full-time