Bellman

Minor International; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

Anantara is hiring a Bellman to enhance guest experiences in luxury hospitality. This role requires delivering luggage, engaging with guests to ensure their comfort, and providing top-notch service. Candidates should have effective communication skills, a strong customer service background, and at least a year of relevant experience.

Qualifications

• Minimum 1 year experience as a Bellman in a similar quality hotel.
• Fluency in English; foreign languages an advantage.
• Friendly and outgoing behavior.

Responsibilities

• Delivery of guests’ luggage and items within the property.
• Personalize guests’ orientation in a professional manner.
• Provide exceptional service as an ambassador of the property.

Skills

Communication

Customer service

Teamwork

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

What you will be doing:

• Timely delivery of guests’ luggage, messages and any other items for delivery within the property
• Personalize guests’ orientation of their room in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team

Qualifications

• Excellent communication skills
• Fluency in English, foreign languages an advantage
• Minimum 1 year experience as a Bellman;preferably in a similar quality hotel
• A friendly and outgoing behaviour
• Proactive, resourceful and able to work independently
• Has strong decision making abilities