Bellman

Ennismore; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a dedicated Entry-Level Guest Services Agent. This role involves welcoming guests, assisting with luggage, and providing information on amenities and local attractions. Ideal candidates will have a degree in Business Administration and excellent communication skills, enjoy working in an inclusive environment, and seek to make a positive impact.

Benefits

Up to 50% off hotel stays

Up to 30% off in restaurants and bars

Qualifications

• Understanding of hospitality management principles.
• Ability to communicate professionally with guests.
• Demonstrated capacity for handling multiple responsibilities.

Responsibilities

• Greet and escort guests to rooms.
• Assist guests with luggage handling and transportation.
• Provide information about property amenities and local activities.

Skills

Customer Service

Communication

Problem Solving

Education

Bachelor of Business Administration(Management)

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).

Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions.

Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.

Welcome and acknowledge all guests, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.

Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Additional Information

Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We re the fastest-growing lifestyle hospitality company, and we re not slowing down. We re expanding into new countries and cities, creating exciting opportunities.

Inspiring Discovery

Our purpose is to Inspire Discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.

Inclusive Culture

Our culture is purpose-driven, dynamic and inclusive which puts our community at the heart of everything we do. We re open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work.

Global Perks

Being part of the Ennismore family comes with some incredible perks, including everyone s favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.

Job Details Role Level:Entry-LevelWork Type:Full-TimeCountry:United Arab EmiratesCity:DubaiCompany Website:

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]