Bellman

Fairmont Hotels & Resorts; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

Join a leading global hotel brand as a Bellman in Dubai, where your hospitality skills will ensure guests feel welcome. Be part of a dedicated team that values service and inclusivity, while enjoying employee benefits and growth opportunities within the industry.

Benefits

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop talent within the property

Ability to participate in Corporate Social Responsibility activities

Qualifications

• Customer-related experience is an asset.
• Professional presentation is required.
• Ability to work cohesively with colleagues.

Responsibilities

• Deliver guests' luggage and messages in a timely manner.
• Personalize guests’ room orientation in a friendly manner.
• Maintain lobby presence as a brand ambassador.

Skills

Service-focused personality

Excellent communication skills

Ability to work well under pressure

Teamwork

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, your colleagues, and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist.

Job Description

Bellman

Always lending a helping hand with a smile. As a Bellman, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Timely delivery of guests’ luggage, messages, and any other items for delivery within the property
• Personalize guests’ orientation of their room in a professional, friendly, and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Qualifications

Your experience and skills include:

• Service-focused personality is essential; customer-related experience an asset
• Ability to work well under pressure in a fast-paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team

Additional Information

Diversity & Inclusion for Accor means welcoming everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions, and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.