Bell Host & Luggage Attendant - Six Senses The Palm Dubai

InterContinental Hotels Group; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a Bell Host & Luggage Attendant to manage guest luggage and maintain service standards. Successful candidates will have a high school diploma and at least 1 year of hospitality experience, preferably in luxury environments, alongside strong communication skills and experience with hotel systems.

Qualifications

• At least 1 year of experience in a similar setting in luxury hotels.
• Proven results in guest service and operations.

Responsibilities

• Deliver and pick up guest luggage efficiently.
• Maintain cleanliness of guest areas and report defects.
• Assist in coordinating with transportation services.

Skills

Guest service

Communication skills

Organization

Education

High school diploma

Hospitality diploma/degree

Tools

MS Office

POS systems

PMS systems

CRM platforms

Job description

Bell Host & Luggage Attendant - Six Senses The Palm Dubai

As Bell Host & Luggage Attendant, I will assume full responsibility for the efficient operation in the following areas:

• Deliver and pick-up guest luggage and request items according to the standards and procedures in a timely and efficient manner.
• Deliver newspapers and messages to guests’ rooms in a timely and efficient manner.
• Ensure proper transfer of guests when requested.
• Load and unload vehicles on arrival and departure of guests, and assist guests entering and exiting the vehicles.
• Maintain the cleanliness of guest areas including the lobby and report any defects.
• Assist the in-charge in keeping a proper working relationship and efficient co-ordination between the Concierge Desk and the Resort’s transportation service provider in order to provide fast and efficient service for the guests.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Bell Host and Luggage Attendant, I must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results, including:

• High school diploma or equivalent and at least 1 year of experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint, and Outlook. I am also familiar with various hotel systems including POS, PMS, and CRM platforms.
• Fluent in English; additional languages are preferred.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.