Bell Captain

Company Description

This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it’s a state of mind.

THE HYDE DUBAI

Hyde Hotels, Resorts & Residences, part of the world-leading Accor group, is the first Hyde hotel outside of the United States, Hyde Dubai Business Bay, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade.

The 276-rooms, all with balconies, is a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa – the tallest building in the world.

Hyde Hotel Dubai features three incredible culinary experiences including the Mediterranean concept, Cleo Mediterráneo, contemporary Japanese from Katsuya, hand-crafted burgers from Hudson Tavern. Also on the property is The Perq, a coffee concept, a lobby lounge, and Hyde pool & lounge as well as a spa, male/female salon, fitness center, a swimming pool and retail area. The hotel’s public areas, guestrooms and Cleo are designed by Ciarmoli Queda Studio. Katsuya, Hyde pool and lounge are designed by Tristan Plessis Studio.

Job Description

1. Ensure that all guests’ baggage are received and delivered promptly and properly upon arrival and departure, including baggage storage.
2. Be thoroughly aware of arrivals and departures of each day especially VIPs and Groups.
3. Assist the Doorman in supervising traffic control in the driveway during peak hours.
4. Do weekly schedules for bellman staff in relation to Hotel occupancy.
5. Conduct daily briefing and ensure that all uniformed service staff are properly instructed and properly dressed, neat, clean and tidy at all times.
6. Be responsible for Bellmen training (including identifying training needs).
7. Ensure that all staff are fully informed and knowledgeable on hotel facilities.
8. Ensure the surrounding areas in the lobby level and main entrance are clean.
9. Prepare newspaper orders and coordinate with news vendors for early delivery; instruct Bellmen in preparing and delivering them to guestrooms.
10. Ensure that all equipment is in proper condition and recorded properly.
11. Be fully conversant with emergency evacuation and fire procedures and ensure all uniformed staff are aware of these procedures.
12. Ensure the baggage room is clean and in order at all times.
13. Use the Duty Log to document matters of importance and brief Chief Concierge daily.
14. Arrange transport with the Airport Concierge and coordinate luggage.