Bell Attendant - Holiday Inn & Staybridge Suites Dubai Business Bay

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in Dubai is seeking a Bell Attendant to deliver exceptional guest experiences. In this role, you will welcome guests, assist with luggage, and connect them with hotel services. Previous experience in customer service and excellent English skills are essential. Join a team that values trust and support, and be part of creating unforgettable memories for guests.

Benefits

Competitive salary

Benefits

Opportunity for growth

Qualifications

• Previous experience in a similar role is required.
• Strong personality, originality, and creativity.
• Focus on delivering great results.

Responsibilities

• Greet guests warmly upon arrival.
• Assist with luggage and provide room guidance.
• Maintain seamless service throughout the stay.

Skills

Customer service

Excellent English communication

Ability to build relationships

Additional languages

Job description

Bell Attendant - Holiday Inn & Staybridge Suites Dubai Business Bay

Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests' stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

The Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of hotels, is looking for an experienced Bell Attendant to join their extraordinary team!

Conveniently located in the heart of Dubai’s Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai Mall, renowned Jumeirah Beach, and with convenient access to all of Dubai’s world-leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay includes 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.

Overview

As Bell Attendant, your main responsibilities will be related to all activities relevant to welcoming and greeting guests at their vehicle, and creating an amazing welcome into the property.

Responsibilities

• Providing a friendly and personal greeting upon their first interaction with our hotel.
• Assisting with handling their luggage with care and respect.
• Connecting them to the Front Desk team while maintaining a seamless service throughout the guest experience.
• After the guest has checked in with the Front Desk team, you will guide them to their room and provide a brief overview of hotel facilities and room features.
• Throughout the guest's stay, you may also be asked to provide basic knowledge on the hotel’s offerings.
• You may also be required to assist guests with valet parking service.

What we need from you

It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus, and a passion to deliver great results directly and via the whole team!

Previous experience in a similar role is required. Customer service and excellent English communication skills, additional languages preferred. Strong ability to build and maintain relationships.

What we offer

We\'ll reward all your hard work with a competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the 'Apply' button. Start your journey with us today.