Bell Attendant - Front Office - Jumeirah Living Marina Gate

Jumeirah; United Arab Emirates; On-site; AED 45,000 - 78,000; Full time

Benefits offered by this job

Company accommodation

Healthcare coverage

Flight allowance

Discounts on stays

Learning & Development

Career progression

Job summary

Jumeirah Living Marina Gate is seeking a Bell Attendant in Front Office to welcome guests, assist with luggage, and coordinate with Front Office and Valet for seamless arrivals and departures.

Ideal candidates have hospitality or customer service experience, a strong command of English, and the ability to work in a multicultural environment. Russian language is preferred. Benefits include accommodation, healthcare, and opportunities for professional development.

Qualifications

• Experience in hospitality or customer service roles.
• Ability to work in a multicultural environment and communicate effectively.
• Strong spoken and written English; Russian language skills preferred.

Responsibilities

• Open car doors and greet guests warmly at arrival and departure.
• Escort guests with Front Office and Valet, show room facilities.
• Assist with loading/unloading luggage and delivering items to guest rooms.
• Handle messages, parcels, and items to guest rooms with accuracy.
• Support security as a first point of contact for guests checking in.
• Perform tasks as assigned by management.

Skills

Hospitality experience

Customer service

Multicultural environment

English proficiency

Russian language (preferred)

Job description

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Living Marina Gate:

Jumeirah Living Marina Gate is set within walking distance of Dubai Marina’s diverse dining and retail destinations, with uninterrupted views across the waterfront. Ideal for both business and leisure travellers, the property includes a range of dining and lifestyle facilities suited to short and extended stays.

About the Job

An exciting opportunity has arisen for a Bell Attendantin Front Office to join Jumeirah Living Marina Gate.

The main duties and responsibilities of this role include:

• Open the car door for all guests arriving or leaving from the main entrance of the property in a polite and courteous manner and greet them with a warm smile to provide warm welcoming to guests on arrival and departure
• Coordinate constantly with the Front Office and Valet to escort guests to their rooms and demonstrate them the room facilities and features
• Assist guests with loading and unloading luggage, as well as transporting and collecting it from the guest room, while ensuring that no luggage or personal items are damaged
• Deliver any messages, parcels, mail, newspapers, and other items as requested to guest room, always verifying the guest’s name and room number to ensure everything is delivered appropriately and on time
• Identify and assist with security matters as a first point of call for guests checking into the SBU to ensure any security risks are minimized
• Perform related tasks and duties as assigned and deemed responsible by management

About You

The ideal candidate for this position will have the following experience and qualifications:

• Previous experience in hospitality, customer service, or a related industry.
• Experience working in a multicultural environment.
• Excellent communication and interpersonal skills.
• Good command of spoken and written English.
• Russian language proficiency is preferred.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)