Bell Attendant cum Chauffeur - Abu Dhabi

Jetex; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Job summary

Jetex is a global leader in executive aviation with a network of locations worldwide. The Bell Attendant cum Chauffeur role involves greeting guests, driving them to and from the airport, and ensuring luggage is managed safely and efficiently.

Based in the UAE, you will operate company vehicles, maintain cleanliness, follow safety procedures, and support guest services with a high standard of professionalism. A valid UAE driving license and 1–2 years in aviation ground support are required.

Qualifications

• 1–2 years' experience in aviation ground support / hospitality industry in luggage transport procedures.
• Valid UAE driving license.
• Fluent in English with good IT skills (MS Office).

Responsibilities

• Welcome and assist guests, escort to handlers at FBO terminal.
• Provide transportation for guests and crew as needed.
• Handle passenger luggage according to SOPs for arrivals/departures.
• Ensure vehicle cleanliness, safety, and regular daily inspections.
• Record data such as baggage counts, transport requests and driver whereabouts.

Skills

Fluent in English

MS Office (basic)

Education

High school education

Job description

1 - 2 Years

Permanent

Job Description

Company Overview:

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain-from trip planning to indulging passengers with exceptional hospitality-Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

Job Purpose:

The Bell Attendant cum Chauffeur also provides exceptional customer service by greeting and assisting guests with their luggage, transportation needs, and other requests. This role involves driving guests to and from the airport, operating the company vehicle in a safe and efficient manner, and maintaining the vehicle's cleanliness and upkeep.

Duties & Accountabilities:

Welcome guests when they arrive at the FBO or are leaving the FBO terminal and escort them to guest or crew handlers.

Providing transportation for the passengers and Crew, on request.

Handle passenger luggage as per the standard operating procedures in place for arrivals and departure.

Ensure the health and safety of themselves, the team, crew, passengers, visitors, equipment / vehicles, and the assets.

Ensure all incidents / observations are reported in line with the Incident Management procedures.

Ensure a high degree of customer service, grooming, attentiveness, speed, and control error rates, whilst maintaining consistency in services.

Ensure that all data is properly recorded. e.g., Baggage count, transportation request. Drivers' whereabouts. And Passenger baggage pictures are recorded.

Ensure that the entrance is well managed and maintain security and manage visitor's access.

Review the requests for transport arrangements for the flight schedule and ensure timely availability of the cars.

Perform the daily vehicle inspection at the start of every shift and report to the Supervisor on observations, if any.

Ensure cleanliness of all passenger transportation vehicles and baggage trolleys.

Follow the prescribed driving regulations and observe the recommended speed limits at all times.

Compliance-related duties:

Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.

The employee is expected to exercise their duty of care and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.

Requirements:

Qualifications

• High school level education, Valid UAE driving license

Experience

• 1-2 years' experience in aviation ground support / hospitality industry in luggage transport procedures.

Skillset

• Fluent in English
• Intermediate IT skills (MS Office database management)