Bell Attendant

Millennium Airport Hotel Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent luxury hotel in Dubai is seeking a friendly and professional Bell Attendant to enhance guest experiences. Responsibilities include handling luggage, communicating with departments for seamless service, and maintaining a well-organized concierge desk. Ideal candidates should exhibit a warm demeanor and a commitment to service excellence.

Responsibilities

• Greet guests in a professional and friendly manner, surpassing their expectations.
• Maintain effective communication with all relevant departments for seamless service delivery.
• Stay updated on hotel and local services to keep abreast of changes.
• Monitor guest profiles through the Opera Guest profile system.
• Help in transporting guest luggage during check-in and check-out.
• Manage messages, mail, and packages for guests and employees.
• Distribute morning newspapers to guest rooms if needed.
• Promptly deliver guest messages and other items professionally.
• Keep the concierge desk and storage room clean and organized.
• Uphold environmental, health, and safety standards.

Job description

As a Bell Attendant at Millennium Airport Hotel Dubai, your responsibilities include handling luggage, assisting with guest inquiries, maintaining a well-organized concierge desk, and contributing to the overall efficiency and positive atmosphere of the hotel. Your friendly and professional demeanor adds to the warm welcome guests receive, creating a memorable stay throughout their visit.

Key Job Responsibilities:

• Greet guests in a professional and friendly manner, surpassing their expectations from arrival to departure.
• Maintain effective communication with all relevant departments to ensure seamless service delivery.
• Stay updated on hotel and local services, keeping abreast of any changes.
• Monitor guest profiles through the Opera Guest profile system.
• Help in transporting guest luggage from arrival to the room and from the room to the departure point during check-out.
• Manage messages, mail, and packages for guests and employees, ensuring timely and professional delivery.
• Distribute morning newspapers to guest rooms, if needed.
• Promptly deliver guest messages and other items without delay in a professional manner.
• Keep the concierge desk, as well as the storage room, clean, tidy, and well-organized.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.