Behavioural Scientist

Credible Automation; United Arab Emirates; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in the banking and broking industry is seeking a Behavioural Scientist to enhance customer engagement through research and data analysis. The role involves applying behavioural science principles to design experiments, analyze customer behaviour, and collaborate with cross-functional teams. Ideal candidates will have a strong background in behavioural science and experience in statistical analysis and experimental design.

Qualifications

• Strong background in behavioural science, psychology, or psychometrics.
• Proven experience in qualitative and quantitative research.
• Expertise in A/B testing and behavioural interventions.

Responsibilities

• Conduct qualitative and quantitative research on customer behaviour.
• Develop and implement A/B tests and behavioural interventions.
• Collaborate with marketing and UX teams to improve user experience.

Skills

Behavioural Science

Psychology

Statistical Analysis

Data Modelling

A/B Testing

Experimental Design

Analytical Thinking

Communication

Education

Bachelor of Science

Master of Science

Ph.D/Doctorate

Tools

R

Python

SQL

Job description

Bachelor of Science, Master of Science, Ph.D/Doctorate(Science)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Key Responsibilities

• Conduct qualitative and quantitative research to analyse customer behaviour, engagement patterns, and decision-making processes.
• Apply behavioural science principles and psychometric models to design experiments that test user responses to different messaging, content formats, and product interactions.
• Develop and implement A/B tests, behavioural interventions, and nudging strategies to influence customer actions and improve engagement metrics.
• Use statistical analysis, machine learning, and advanced modelling to assess and predict customer responses.
• Collaborate with marketing, product, and UX teams to refine messaging, optimise content delivery, and improve user experience based on behavioural insights.
• Leverage psychological theories and cognitive biases to enhance customer decision-making frameworks.
• Evaluate and measure the impact of interventions using key behavioural and business performance metrics.
• Create and maintain data-driven reports, dashboards, and behavioural insights presentations for stakeholders.
• Stay up to date with the latest research in behavioural science, consumer psychology, and experimental design, applying best practices to real-world business challenges.
• Work closely with data teams to integrate behavioural insights into predictive models and customer segmentation strategies.

Person Specification

• Required
• Strong background in behavioural science, psychology, or psychometrics, with a focus on customer behaviour analysis.
• Proven experience conducting qualitative and quantitative research, including survey design, interviews, and focus groups.
• Expertise in experimental design, A/B testing, and behavioural interventions to assess customer engagement and response rates.
• Proficiency in statistical analysis and data modelling, using tools such as R, Python, or SQL.
• Ability to apply cognitive psychology and behavioural economics principles to real-world business challenges.
• Hands-on experience working with large datasets, drawing insights to inform strategic decisions.
• Strong analytical and critical thinking skills, with the ability to translate behavioural data into actionable recommendations.
• Experience collaborating with product, UX, marketing, and data teams to implement behavioural insights.
• Excellent communication skills, with the ability to present complex findings in a clear and impactful manner.

• Preferred
• Advanced degree (Master s or PhD) in Behavioural Science, Psychology, Cognitive Science, Data Science, or a related field.
• Experience working in fintech, e-commerce, or digital platforms, focusing on customer engagement and decision-making.
• Familiarity with machine learning techniques and predictive analytics to model user behaviour.
• Hands-on experience with behavioural data visualisation tools and dashboard creation.
• Knowledge of neuropsychology, cognitive bias theory, or consumer psychology research methodologies.
• Experience conducting cross-cultural behavioural research to understand global user behaviour differences.
• Understanding of regulatory and ethical considerations in behavioural experimentation and psychometric assessments.

Company Industry

• Banking
• Broking

Department / Functional Area

• R&D
• Research & Development

Keywords

• Behavioural Scientist

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