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Ein etabliertes Unternehmen sucht einen engagierten Verkaufsmitarbeiter im Einzelhandel, der hervorragenden Kundenservice bietet. In dieser spannenden Rolle sind Sie dafür verantwortlich, Kunden zu begrüßen, ihre Bedürfnisse zu erkennen und geeignete Produkte zu empfehlen. Sie tragen zur Aufrechterhaltung der Verkaufsstandards bei und helfen, die Kundenbindung zu fördern. Wenn Sie eine Leidenschaft für die Schönheitsbranche haben und über ausgezeichnete Kommunikationsfähigkeiten verfügen, könnte dies die perfekte Gelegenheit für Sie sein, in einem dynamischen Umfeld zu arbeiten.
Job Purpose
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty
Essential Roles and Responsibilities
• Welcome customers into the store; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store
• Ensure product / hygiene guidelines and merchandise of products, as per the defined standards
• Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves
• Maintain housekeeping standards, including window displays
• Check stock levels daily and recommend orders to the store manager / counter supervisor in order to replenish and maintain optimum stock levels
• Ensure all store and office administration, as per manager’s request, is completed accurately and on time, including customer database cards
• Comply with all company policies and procedures
Desired Candidate Profile
Training in Cosmetology, Beauty Therapy & Make-up
Years of Experience
1 to 2 years retail sales or customer service experience in the beauty industry
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