Beach Attendant - Food & Beverage

Minor International; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier hospitality brand in Abu Dhabi seeks team members to ensure timely service and a smooth operation. Successful candidates must have food and beverage knowledge, strong communication skills, and a maximum of 2 years' experience. Duties include guest interaction, ensuring cleanliness, and training staff to maintain high service standards. This role is full-time and requires dedication to guest satisfaction.

Qualifications

• Knowledge of food and beverage service
• Effective communication skills
• Experience in hospitality or restaurant settings

Responsibilities

• Ensure timely service and smooth operation
• Adhere to hotel policies and procedures
• Maintain cleanliness and presentation of dining areas
• Assist in training and supervising staff

Skills

F&B Basic Knowledge

Good communication

Max 2 years of experience

Job description

Overview

To work as a team with colleagues to ensure timely service and a smooth running operation.

To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service how to run the operation and personal discipline and grooming.

To perform every guest interaction in a friendly and welcoming manner

To maintain professional telephone etiquette and a perfect understanding of reservations policies and procedures.

To be completely familiar with the services offered in the restaurant and throughout the hotel.

To greet and seat guests in the Pool & Beach in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience.

To check each table to ensure that it is clean and fully set up before any guests are seated at the table.

To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers but try to take care of the problem at once.

Pitch in and help in service whenever the need arises.

Qualifications

F&B Basic Knowledge
Good communication
Max 2 years of experience

Additional Information

• Prompt and courteous delivery of all orders maintaining a positive image through all each guest contact and through cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
• During shift ensure that guests are satisfied by assisting with serving seating communication with kitchen and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well trained staff
• Open and close shift in accordance with Managers Checklist.
• Train maintain and enforce all Anantara Service Standards
• Properly execute revenue and check control procedures on shift
• Maintain a safe and sanitary work environment for all Associates and guests
• Gather and implement all proper tools for running shifts (i.e. schedules floor plans reservations checks)
• Find solutions for problems such as call outs last minute bookings or any other daily problems that may arise.
• Be on the floor during entire meal period and ensure adequate coverage
• Ensure that only a quality product is being served
• Maintain proper Associate uniform standards
• Manage an effective repair and maintenance program through the use of work orders inspections etc.
• Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling time adjustments etc.)
• Assist any Associate in his/her job performance when required to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates
• Encourage problem solving by Associates through proper training and empowerment to ensure guest satisfaction.
• Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantaras Guarantee of Fair Treatment Policy
• Identify and recommend incentive programs new ideas and methods of operation

Remote Work

No

Employment Type

Fulltime