Main Responsibilities
Prepare or serve hot or cold beverages quickly and efficiently, meeting our standards.
Deliver excellent customer service, at all times.
Have a complete and thorough knowledge of all menu items in order to describe and make suggestive selling to customers.
Maintain the highest quality, consistent beverage standards.
Follow the restaurant's beverage recipes and procedures.
Ensure that beverages/foods are presented in a manner to generate the utmost eye appeal.
Order, receive, or stock supplies or retail products.
Set up or restock product displays.
Follow standards for merchandising, stock rotation, and sorting of all products, maintaining professional presentation at all times.
Follow health, safety, and sanitation guidelines for all products.
Handle all working material and equipment correctly and keep it well cleaned.
Handle guest problems and complaints.
Attend all regular departmental briefings and contribute to open communication within the assigned team.
Perform other duties pertinent to this job as assigned.