Bartender

Fairmont Hotels & Resorts; Dibba Al Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort is seeking a Food & Beverage team member to ensure exceptional service in Dibba Al Fujairah. Responsibilities include serving guests, maintaining high service standards, and assisting in overseeing operations. Ideal candidates will have secondary education and a vibrant personality, with proficiency in English and knowledge of food safety.

Qualifications

• Good reading, writing, and oral proficiency in English.
• Ability to speak other languages is an advantage.
• Vibrant personality with high positive energy.

Responsibilities

• Perform opening and closing duties for the bar area.
• Deliver exceptional food and beverage service.
• Greet patrons warmly and serve food and beverages.
• Maintain knowledge of menu items and allergens.
• Up-sell food and beverage offers.
• Handle guest complaints tactfully.

Skills

Exceptional food and beverage service

Customer service skills

Ability to work in a team

Basic computer skills

Education

Secondary / High school education

Additional certification(s) in Food & Beverage

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Company Description

Fairmont Fujairah Beach Resort, an idyllic luxury resort in the United Arab Emirates.

Nestled amongst the hidden valleys of the majestic Al Hajar Mountains, Fairmont Fujairah Beach Resort lies along the coastal region of Dibba, the second largest town in the emirate of Fujairah. Set against a dramatic backdrop of rugged terrain, travelers can expect to discover a destination lauded for its natural beauty, with archeological and heritage sites all within easy accessibility from the resort.

Job Description

Primary Responsibilities:

• Perform opening and closing duties, ensuring proper setup of the bar area and tables according to standards.
• Deliver exceptional food and beverage service, adhering to departmental standards and LQA service standards.
• Greet patrons warmly, take orders, and serve food and beverages promptly and at the correct temperature.
• Maintain a thorough knowledge of all menu items, including ingredients, preparation methods, and potential allergens.
• Up-sell and promote food and beverage offers to maximize sales revenue, cross-selling other dining venues when necessary.
• Handle guest complaints and comments tactfully, reporting any issues to management promptly.
• Maintain a high standard of personal appearance, hygiene, and adhere to food safety and hygiene standards (HACCP).
• Supervise assigned work stations and assist in overseeing outlet operations in the absence of management.
• Collaborate with other Food & Beverage outlets during peak times or when required.
• Attend all briefings, meetings, and training sessions as assigned by management, staying updated on hotel services, fire safety, and emergency procedures.
  
  

Qualifications

Knowledge and Experience

• Secondary / High school education
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Possess vibrant personality with high level positive energy
• Working knowledge of MS Excel, Word, & PowerPoint