Bartender

Anantara; Abu Dhabi; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading hotel in Abu Dhabi is seeking a Bartender who will exemplify the highest standards of hospitality. Responsibilities include preparing beverages, providing excellent customer service, and maintaining cleanliness and organization in the bar area. This role requires a minimum of 2 years of bartending experience in a luxury setting, along with impeccable knowledge of cocktails and a passion for enhancing guest experiences.

Qualifications

• Minimum 2 years Bartending experience in luxury hotels / resorts.
• Impeccable wine, beer and cocktail knowledge.
• Ability to keep the bar organized, stocked and clean.

Responsibilities

• Prepare and serve drinks according to standard beverage manual.
• Ensure guest satisfaction by assisting with serving and communication.
• Maintain a safe and sanitary work environment.

Skills

Wine knowledge

Cocktail knowledge

Customer service

Multi-tasking

Communication skills

Organizational skills

Education

High school degree

Job description

• To serve our guests in accordance with Anantara standards of food and beverage quality, presentation and sanitation, in a gracious and professional manner.
• To display the best of our national hospitality and professionalism with guests.
• To take pride in all facets of service, quality, appearance and cleanliness, in yourself and your area of responsibility.
• To understand and adhere to Beverage Department Standard Operating Procedures and to always be looking to recommend improvements to those procedures.
• To professionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes.
• To process drink orders in proper calling order, to check for correct number of drinks and manage billing quickly and efficiently.
• To make all cocktails in accordance with Anantara Resorts & Spas standard beverage manual, using full standard measures
• Barman will receive and check liquor against previous shift’s requisitions. Any discrepancies with the receiving order should be brought to the attention of the F&B Supervisor.
• To manage security in the work area, and at no time to leave the bar area unless properly relieved by a colleague.
• Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins.

Qualifications

• Minimum 2 years Bartending experience in luxury hotels / resorts.
• High school degree or its equivalent.
• Impeccable wine, beer and cocktail knowledge.
• Passion for Food, Beverage and providing excellent customer service.
• Ability to multi-task.
• Excellent knowledge of mixing, garnishing and serving drinks.
• Positive attitude and excellent communication skills both oral and written.
• Multi-language is an advantage
• Ability to keep the bar organized, stocked and clean.

Additional Information

• Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
• During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well trained staff
• Open and close shift in accordance with Manager’s Checklist.
• Train, maintain and enforce all Anantara Service Standards
• Properly execute revenue and check control procedures on shift
• Maintain a safe and sanitary work environment for all Associates and guests
• Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)
• Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
• Be on the floor during entire meal period and ensure adequate coverage
• Ensure that only a quality product is being served
• Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
• Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.)
• Assist any Associate in his / her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates
• Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction.
• Establish effective communication with Associates to gain their trust and respect through his / her hard work. Maintain fair and consistent counseling and / or disciplinary procedures in accordance with Anantara’s Guarantee of Fair Treatment Policy
• Identify and recommend incentive programs, new ideas, and methods of operation

Bartender • Abu Dhabi, Abu Dhabi, United Arab Emirates