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Join a leading hospitality brand as a Guest Service Expert where you will contribute to creating memorable guest experiences. Your responsibilities will include serving food, maintaining cleanliness, and ensuring guest satisfaction. We seek individuals who are passionate about hospitality and eager to deliver high-quality service in a dynamic environment.
Our jobs aren’t just about providing food; we aim to create a memorable and unique experience for our guests, complemented by food and drinks. As a Guest Service Expert, you will take initiative to deliver a wide range of services, ensuring guests enjoy their meals. Responsibilities include setting tables, communicating with the kitchen, interacting and serving guests, and maintaining cleanliness of work areas and supplies. Your role makes transactions feel like part of the overall experience.
Key success factors regardless of position include creating a safe workplace, adhering to company policies and procedures, maintaining quality standards, and presenting a professional appearance and communication. Guest Service Experts will be on their feet, moving around, managing menus, and handling physical tasks such as lifting and carrying objects up to 25 pounds without assistance, or 50 pounds with assistance. They will also reach overhead and bend, twist, pull, and stoop as needed. Performing these duties effectively is essential to ensure guest satisfaction and business success.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year of related experience.
Supervisory Experience: None required.
License or Certification: None.
Marriott International is an equal opportunity employer. We value diversity and are committed to an inclusive, people-first culture. We do not discriminate based on disability, veteran status, or any other protected basis under applicable law.
At Westin, we aim to empower guests to regain control and enhance their well-being during travel, supporting them to be their best selves. To fulfill our mission of becoming a leading wellness brand in hospitality, we seek passionate, engaged associates who embrace well-being practices both on and off property. Ideal candidates are passionate, active, optimistic, and adventurous. Join us to do your best work, start your purpose, belong to a global team, and become the best version of yourself.