Barista at voco® Dubai The Palm

Drawing on our years of experience in delivering True Hospitality, voco Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that stand out from the crowd.

Becoming part of the family, everyone’s a host…

Every great stay starts with a great host, who is the beating heart of our hotels. Our teams are there when people need them but give them space to relax. It’s these thoughtful touches that give our service the balance guests adore: natural and easy-going but also friendly without being over the top.

voco Dubai Palm The Palm is conveniently located on the trunk of the manmade island while being part of the newly launched “Palm West Beach”, a trendy and vibrant spot with an array of exceptional dining concepts.

Your day to day

Your responsibilities are:

• Maintain a complete knowledge of coffee and beverages to advise guests and colleagues when necessary.
• Take orders from guests in a timely and professional manner.
• Prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages.
• Maintain cleanliness and disinfection of all work areas, utensils, and equipment.
• Cleaning of service and seating areas.
• Describe menu items and provide thoughtful recommendations to guests.
• Service customers and take orders.
• Order, receive, and distribute stock supplies.
• Receive and process guests’ payments.
• Demonstrate awareness of OH&S policies and procedures and ensure all procedures are conducted safely within OH&S guidelines and ensure your direct reports do the same.

What we need from you

• 3 years related experience in the same capacity.
• Excellent communication skills; English is a must.
• A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco service standards.
• A true “team-player” mentality and flexible attitude towards a diverse set of tasks.
• Have the ability to work a flexible schedule including nights, weekends, and/or holidays.

What we offer

We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts, and great work culture. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.

As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. Visit www.careers.ihg.com to find out more about us.

At IHG, we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

We are an equal opportunities employer.