Job Summary:
The Barista is responsible for delivering an elevated, hospitality-driven café experience within the luxury retail environment. This role blends high-quality beverage preparation with refined customer service to enhance the brand’s overall in-store journey. The Barista crafts premium coffees and specialty beverages to brand standards, maintains impeccable cleanliness, and engages guests with warmth, professionalism.
Key Responsibilities
- Understand customer preferences and tailor beverage suggestions to complement their tastes and elevate the overall store visit.
- Greet guests warmly and create a welcoming, high-end café experience aligned with the brand’s luxury standards.
- Follows strictly beverage recipes and serving procedures
- Prepare and serve premium coffees, teas, and specialty beverages with consistent taste, presentation, and quality.
- Maintain cleanliness and organization of the café counter, seating area, and equipment throughout the day.
- Checks temperatures of freezers, refrigerators and heating equipment to ensure proper functioning at all times.
- Receives all delivery stocks for Café daily
- Manage inventory of coffee beans, tea blends, beverages, and café supplies; highlight replenishment needs.
- Follows standards for merchandising, stock rotation and storing of all products while maintaining professional presentation at all times
- Properly slices fruits and vegetables for use in food / beverage service
- Follow food safety, hygiene, and sanitation standards according to local regulations and brand policies.
- Perform daily opening and closing procedures, including equipment setup, cleaning, and end-of-day reporting
- Receives and processes payments cash or credit card
- Ensure 100% accuracy in cashiering and perform end-of-shift cash reconciliation.
- Report’s any maintenance needs and communicate customer feedback to the Store Manager
Job Requirements
- 3-4 years of experience as a Barista in a premium environment.
- Proven experience in specialty coffee preparation, latte art, and beverage crafting.
- Familiarity with luxury brand culture and customer service standards.
- Excellent communication skills and present ability
- Proven experience with luxury cafes, boutique coffee houses, luxury retail stores with F&B concept.
- Experience operating modern espresso machines, grinders, and brewing tools.